Click to Call Solution

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India HQFounded 2021

Deployment

Web-basedAndroidWindowsLinux

Overview

About Click to Call Solution

A click-to-call solution enables businesses to connect with customers instantly through a call button or widget on websites, mobile apps, or CRM platforms. By using API-based calling, it eliminates manual dialing and allows agents to initiate calls directly, ensuring faster responses and seamless communication. This solution supports multi-platform embedding, multi-device usage, and easy integration with leading CRMs and third-party applications, making workflows more efficient.

Features such as call recording, flexible caller ID, single login, call control, callback requests, and call progress tracking help businesses manage interactions effectively. It is widely used across customer support, e-commerce, lead generation, education, banking, and insurance to provide real-time assistance and personalized communication. With benefits like instant accessibility, error-free connections, time savings, improved productivity, better issue resolution, and higher conversion rates.

At a glance

Software information

Industries served, licensing and the support Click to Call Solution provides.

Industries

  • Automotive
  • Bpo
  • Education-management
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
Languages (2)
EnglishHindi
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Capabilities

Click to Call Solution features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
  • AI Features

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management
  • AI Features

Lead Management Software

  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Reporting & Analytics
  • Sales Tracking
  • Source Tracking
  • AI Features

Auto Dialer Software

  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports
  • Scheduled Callbacks
  • AI Features

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
  • AI Features

Plans

Click to Call Solution pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
Preferred Currency
INR (₹)

Media

Screenshots & video