Click to Call Software

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India HQFounded 1995

Deployment

WindowsLinuxWeb-based

Overview

About Click to Call Software

ID cloud Click to call software enables seamless, real-time communication between businesses and customers with just a single click. By integrating click-to-call API buttons into CRM systems, lead management tools, mobile apps, and third-party platforms, businesses can instantly connect agents with prospects, eliminating manual dialing and reducing wait times. This solution enhances customer engagement, improves response rates, and accelerates conversions by enabling faster interactions and personalized support. Organizations have the flexibility to choose the type of deployment best suited for them i.e. Cloud, Hybrid or On Premises.

Designed for sales, lead generation, debt collection, and mobile applications, it simplifies calling processes while ensuring data security through encryption and masking. Features like customizable buttons, mobile optimization, call recording, IVR, and call queuing improve operational efficiency. By streamlining communication and boosting customer satisf

At a glance

Software information

Industries served, licensing and the support Click to Call Software provides.

Industries

  • Bpo
  • Financial-services
  • Investment-banking-venture
  • Banking
  • Retail
  • Insurance

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Documentation
  • In-person
  • Webinar
Languages (2)
HindiEnglish
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Capabilities

Click to Call Software features

The full feature set, grouped by module.

Call Center Software

  • Campaign Management
  • Reporting & Analytics
  • Call Logging

Lead Management

  • Contact Management
  • Lead Capture
  • Reporting & Analytics
  • Sales Tracking

API Management

  • API Analytics
  • API Lifecycle Management

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Reporting & Analytics

CRM

  • Collaboration Tools
  • Custom Dashboard
  • Mobile Access

Data Management

  • Customer Data
  • Data Quality Control

Plans

Click to Call Software pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment, Quote Based
Preferred Currency
INR (₹)

Media

Screenshots & video