Overview

About Cheerze Connect

Cheerze Connect is a comprehensive cloud-based hotel management software. It provides a one-stop solution for hoteliers to automate all their hotel operations. The intuitive software is simple, affordable, and can be accessed from anywhere on any device.

The wide range of features includes commission-free bookings, housekeeping, material management, banquet management, food costing, and front-office operations. Hoteliers get insightful reports on room occupancy, food wastage, recipe-based costing, reservations, and utilization of materials supplier-wise and item-wise. Payments can be tracked, stored, and outlets can be combined into a single invoice. This makes managing transactions a piece of cake. The 24/7 support team assist and resolve all the issues and queries promptly.

Cheerze Connect is also available on mobiles, which makes it easier for hoteliers to stay informed on the go.

At a glance

Software information

Industries served, licensing and the support Cheerze Connect provides.

Industries

Hospitality
Restaurants

Licensing

Proprietary
Annual Subscription
Quote Based
Free trial
Free version

Support

Email
Live Chat
Phone
24x7 Support

Training

In-person
Documentation

Knowledge Base

On-Site Training

Languages (1)

English

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Capabilities

Cheerze Connect features

The full feature set, grouped by module.

Hotel Management Software

Booking Management
Channel Management
Customer Management
Dashboard
Housekeeping Management
Operations Management
Payment Processing

Plans

Cheerze Connect pricing

Price Type

Month

Free Version

Yes

Payment Frequency

Annual Subscription, Quote Based

Preferred Currency

INR (₹)

Free Trial

30 Days

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Media

Screenshots & video

Executive Interview

Executive Interview of Cheerze Connect

N. Jagannathan

Director & CEO

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Please introduce your product and give a brief about your role within the organization.

Cheerze Connect is a cloud-based hotel management software designed to streamline all the operations on a property. As the CEO of the company, I wanted to provide a one-stop solution for hoteliers to automate all their hotel operations. Cheerze Connect’s user interface is simple and easy to navigate. Cloud technology helps users access the software on any device. It helps get more things done in less time.

What was the objective behind coming up with this software?

The primary objective was to provide agile software that addressed the needs of mid-sized hoteliers. We wanted to provide a feature-rich product that was also cost-effective. So, we came up with a cloud-based solution.

How is your software beneficial from a value addition perspective to the clients compared to other software alternatives available in the market?

Cheerze Connect has a unique pricing module. We only charge for sold rooms. Hoteliers do not have to pay us for unoccupied rooms. So, we stand by our customers on both good and bad business days. We also help hoteliers drive commission-free bookings directly from their business websites.

What industries do you generally cater to? Which industries in general are highly benefiting by using your software?

Cheerze Connect is designed for small and mid-sized hotels around the globe. We provide feature-rich software that is affordable for everyone.

What are the key features of your software that makes it stand apart from your competitor products in the market?

Contactless Technology is one of the prime features of our product. It gives guests the option to avail all the hotel services without contacting the hotel staff.

What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

As a part of our business activities, we keep capturing the needs of our customers. We keep adding these to our product features. Our software undergoes regular updates to enhance the user experience.

The fact that more than 60% of our new clients are referrals from existing clients speaks volumes about our customer satisfaction.

Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?

Yes, we provide a subscription-based solution. Once the subscription ends, more than 85% of our customers renew their plan.

Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?

We offer an in-depth demonstration of our product to all our clients. Our onboarding process is quick and smooth. A help button is placed on every screen in our software. It provides a step-by-step guide to understand each feature on the screen. Our website has useful blog posts and e-books.

What kind of support system do you offer to your clients for catering to their queries and issues?

We provide dedicated 24x7 support. Queries are resolved through calls, emails and chatbot support. Clients can also contact us on WhatsApp. Our clients do not face language barriers, as we offer support in multiple languages. Additionally, we provide resource materials like blog posts, newsletters, how-to guides and videos.

What has been the revenue for your product for 2022?

The exact figures are confidential. Our revenue increased by 50% last year.

Where do you see your product in the next 10 years?

We see Cheerze Connect as the product of choice for all the mid-sized hotels around the globe.