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Chatstack

1.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

WindowsMacLinuxAndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About Chatstack

Chatstack is a privately owned software company operated by Stardevelop Pty Ltd (ABN 53 078 264 731). Stardevelop Pty Ltd was founded in 2003 and has been developing live chat software solutions for businesses for over 16 years. Stardevelop is a registered company within Australia and has sold live chat software to over 9,000 customers in over 126 countries worldwide.

At a glance

Software information

Industries served, licensing and the support Chatstack provides.

Licensing

  • One-Time Payment

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

1.0
Based on 1 verified review
Ease of use4.0
Features & functionality3.0
Customer support1.0

What users like the most

  • Easy to use when it works Fixed fee for unlimited websites (I am grandfathered in under an old plan)

What users like the least

  • Chatstack is a one-person operation that has very long delays in responses with the same person responding to all types of support and sales requests. Chatstack desktop and iPhone versions are CONTINUOUSLY buggy and the owner never resolves the problems 100%. My patience has run out! Do not use Chatstack unless you want a poor-quality product and poor, slow service!

What users say

Review Analytics of Chatstack

Every review is verified through Goodfirms before it's published.

1.01 Verified Review
Ease of use4.0
Features & functionality3.0
Customer support1.0
Review Summary
Drawn from 1 verified reviews
Easy to use when it works Fixed fee for unlimited websites (I am grandfathered in under an old plan)
Detailed Reviews of Chatstack
Sort ByWrite a Review
Eric SVerified Review
Posted on Sep 27, 2023

“Extremely buggy and poor service”

Overall rating1.0
Ease of use4.0
Features & functionality3.0
Customer support1.0

Overall poor experience !!! Chatstack is designed to do many things including but not limited to answering customer questions and help increase sales. Because it is so full of bugs and has so many technical issues consistently it has become impossible to correctly answer questions and gain sales from potential and existing customers that use our Chatstack live help.

Capabilities

Chatstack features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

Chatstack pricing

Price Type
One-time
Free Version
No
Payment Frequency
One-Time Payment
Vendor pricing page
Standard$149 / one-time

Media

Screenshots & video

Chatstack screenshot

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