Chat2Desk

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Deployment

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Overview

About Chat2Desk

Chat2Desk is a helpdesk system to automate and improve communication between business and clients. Today the service has more than 300 partners and 1300 clients around the world. Chat2Desk offers a wide range of marketing tools for increasing sales such as sales funnels, website widget and online chat, CRM and AI integrations, mass operations, ITR. All work in chat-center will be automated by using chat bots, scripts, auto greetings and templates. Also the service provides 24/7 tech support, free trial and prepayment discounts Chat2Desk is a platform which helps businesses to communicate with clients and provide customer care via messengers and social media: WhatsApp Business API, Telegram, Facebook Messenger, Instagram, Viber and any other external channel.

Opportunities and benefits of Chat2Desk: - single interface to communicate through all the messengers; - ability to transfer chats between operators; - supervisor can control the quality of communication; - chatbots, sales funnels, macros and Python scripts automate the communication throughout the sales cycle; - API integrations with every external interface.

At a glance

Software information

Industries served, licensing and the support Chat2Desk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free version

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
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Capabilities

Chat2Desk features

The full feature set, grouped by module.

Live Chat Software

  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Plans

Chat2Desk pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free

Media

Screenshots & video