Charles

Germany HQFounded 2019

Deployment

Web-based

Best for

Small

Overview

About Charles

We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%.

We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks.

At a glance

Software information

Industries served, licensing and the support Charles provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Quote Based

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English
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Capabilities

Charles features

The full feature set, grouped by module.

Conversational Marketing Platform

  • Audience Targeting
  • Chatbot
  • Email Automation
  • Group Messaging
  • Lead Distribution
  • Live Chat
  • Multi-Channel Communication

Plans

Charles pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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