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Channels

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Deployment

WindowsAndroidiPhone/iPad

Best for

MediumLarge

Overview

About Channels

Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more meaningful calls and turn your clients into friends.

At a glance

Software information

Industries served, licensing and the support Channels provides.

Licensing

  • Monthly Payment
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat

Training

  • Help Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Blogs
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Capabilities

Channels features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Voicemail

Telephony Software

  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Operations Management
  • Voice & Data Integration
  • VoIP

Plans

Channels pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Free
Vendor pricing page
Standard$15 / month

Media

Screenshots & video

Channels screenshot

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