cellbot
Deployment
Overview
About cellbot
cellbot is a comprehensive repair commerce platform built for mobile phone and tech repair shops. It combines an AI-powered chat widget with a full shop management dashboard. The embeddable widget handles customer enquiries, generates instant repair quotes from a built-in database of 30,000+ repair prices across 2,300+ devices, and books repairs automatically. The dashboard provides repair ticket tracking with a 12-status pipeline, CRM with customer history, automated communications via WhatsApp, SMS, and email, inventory management, appointment scheduling, analytics, payment processing via Stripe, loyalty programmes, marketing campaigns, and an AI copilot assistant for shop staff. cellbot integrates with Shopify, WordPress, Stripe, Twilio, and more.
At a glance
Software information
Industries served, licensing and the support cellbot provides.
Industries
- Consumer-electronics
- Retail
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
Support
- Live Chat
- 24x7 Support
Training
- Webinar
Capabilities
cellbot features
The full feature set, grouped by module.
Inventory Management Software
- Alerts/Notifications
- CRM
- Inventory Control
- Mobile Access
- Reporting/Analytics
- AI Features
CRM Software
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
- AI Features
Marketing Automation Software
- Analytics/ROI Tracking
- Campaign Management
- Email Marketing
- Segmentation and Targeting
- AI Features
POS Software
- Customer Management
- Dashboard
- Inventory Management
- Invoicing
- Loyalty Program
- Order Management
- Payment Processing
- Reporting and Analytics
- AI Features
Workflow Management Software
- Business Process Automation
- Notifications & Reminders
- Reporting & Analytics
- Task Management
- Workflow Configuration
- AI Features
Help Desk Software
- Analytics & Reporting
- Alerts
- Dashboards
- Email Integration
- Interaction Tracking
- Live Chat
- Multi-Channel
- SLA
- Ticketing Management
- AI Features
Live Chat Software
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- AI Features
Appointment Scheduling Software
- Appointment Reminders
- Automated Scheduling
- Client Database Management
- Mobile Compatibility
- Multi-Location
- Online Booking
- Online Payments
- AI Features
Field Service Management Software
- Contact Management
- Inventory Management
- Job Scheduling
- Mobile Access
- Quotes & Estimates
- Reports
- Service History Tracking
- Work Order Management
- AI Features
SMS Marketing Software
- Configurable Auto Reply
- Contact Management
- Drip Campaigns
- Mass Texting
- Message Personalization
- Reporting & Analytics
- Scheduled Messaging
- Two-Way Messaging
- AI Features
Plans
cellbot pricing
Media