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Cayzu

5.0 (1 Review)|Write a Review|Unclaimed profile

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About Cayzu

Cayzu is a help desk software and customer support platform that allows you to easily manage all of your support inquiries from a single cloud-based portal.

At a glance

Software information

Industries served, licensing and the support Cayzu provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0

What users like the most

  • The interface is pretty simple.
  • Very user-friendly with the best features.
  • Clean and easy to use.

What users like the least

  • The software is useful but sometimes it is buggy.

What users say

Review Analytics of Cayzu

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
The interface is pretty simple.Very user-friendly with the best features.Clean and easy to use.
Detailed Reviews of Cayzu
Sort ByWrite a Review
Julia ChandlerVerified Review
Posted on Jan 12, 2023

“Cayzu is a cloud-based online helpdesk that helps to manage and resolve customers' issues with plenty of available features.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
Just awesome!! I have been using it for more than a month, and everything executes so fast as this solution provides real-time chat, remote access and third-party integration tools. I must appreciate the work of their team. This solution is designed for those who aim to enhance and organize their customer service.

Capabilities

Cayzu features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

Service Desk Software

  • Incident Management
  • Knowledge Base
  • Remote Control
  • Reports
  • Self Service Portal

Customer Service Software

  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Response Templates
  • Self-Service Portal

Plans

Cayzu pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Free Trial
14 Days
Vendor pricing page

Media

Screenshots & video

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