CallTower

Deployment

Web-based

Best for

Medium

Overview

About CallTower

CallTower has evolved into a leading international cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Native Microsoft® Teams Direct Routing, Operator Connect, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling, UCM, HCS, Webex Collab Suite, CT Cloud, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact center options, including Five9 for business customers.

CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform.

At a glance

Software information

Industries served, licensing and the support CallTower provides.

Licensing

  • Quote Based

Support

  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
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Capabilities

CallTower features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Voicemail

Plans

CallTower pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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