About Broadvoice

Broadvoice’s b-hive unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe.

At a glance

Software information

Industries served, licensing and the support Broadvoice provides.

Industries

Retail
Telecommunications

Licensing

Proprietary
Monthly Payment
Annual Subscription
Quote Based

Support

Email
Live Chat
Phone
24x7 Support

Training

Webinar

Knowledge Base

Help Guide
Video
Blog
Webinar

Languages (1)

English

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Capabilities

Broadvoice features

The full feature set, grouped by module.

Call Center Software

Call Recording
Campaign Management
Conference Calling
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Reporting & Analytics
Voicemail

Contact Center Software

Call recording and monitoring
Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Performance tracking
Reporting and analytics

Plans

Broadvoice pricing

Free Version

Payment Frequency

Monthly Payment, Annual Subscription, Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Standard$10 / month

Media

Screenshots & video

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