Breqo

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Nepal HQFounded 2016

Deployment

Overview

About Breqo

Breqo is a hosted platform designed to help businesses automate customer support and lead management. It builds AI-powered assistants using your own website content and documents, allowing you to answer customer questions in seconds, at any hour.

When a customer reaches out via your website or email, Breqo handles the interaction automatically. If the assistant cannot answer a specific question, the conversation is routed to your team. Every person who writes in becomes a contact, and all interactions are tracked in a unified dashboard. This allows your team to manage leads, track resolutions, and identify knowledge gaps where your content might be missing information.

Breqo is built for teams of all sizes. It features a customizable board where you can drag leads through stages and manage follow-ups. We operate on a flat-rate pricing model based on volume, with no per-seat markups or long-term contracts required. It is built by people who have answered many tickets.

At a glance

Software information

Industries served, licensing and the support Breqo provides.

Industries

  • Information-technology-services
  • Accounting
  • Apparel-fashion
  • Automotive
  • Banking
  • Business-supplies-equipment

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • 24x7 Support

Training

  • Documentation
Languages (103)
AfrikaansAlbanianAmharicArabicArmenianAzerbaijaniBasqueBelarusianBengaliBosnianBulgarianCatalanCebuanoChichewaChineseCorsicanCroatianCzechDanishDutchEnglishEsperantoEstonianFilipinoFinnishFrenchFrisianGalicianGeorgianGermanGreekHaitian-creoleHausaHawaiianHebrewHindiHmongHungarianIcelandicIgboIndonesianIrishItalianJapaneseJavaneseKannadaKazakhKhmerKinyarwandaKoreanKurdish-kurmanjiKyrgyzLaoLatinLatvianLithuanianLuxembourgishMacedonianMalagasyMalayMalayalamMalteseMaoriMongolianMyanmar-burmeseNepaliNorwegianOdia-oriyaPashtoPersianPolishPortugueseRomanianRussianScots-gaelicSerbianSamoanSesothoShonaSinhalaSlovakSlovenianSomaliSpanishSwedishTajikTamilTatarTeluguSwahiliThaiTurkishTurkmenUkrainianUrduUyghurUzbekVietnameseYorubaZuluWelshXhosaYiddish
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Capabilities

Breqo features

The full feature set, grouped by module.

Customer Engagement

  • Live Chat
  • Communication Management

Customer Experience

  • Customer Segmentation
  • Knowledge Management
  • Predictive Analytics
  • Sentiment Analysis
  • Reporting & Analytics
  • Text Analysis
  • AI Features
  • Dashboard
  • Action Management

Customer Service

  • Help Desk
  • Live Chat
  • AI Features
  • Social Media Integration
  • Response Templates
  • Knowledge Base

Chatbot

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Fallback Mechanisms
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization
  • Scalability
  • Security and Privacy
  • AI Features
  • Rich Media Support

CRM

  • Calendar & Task
  • Contact Management
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Mobile Access
  • Pipeline Management
  • Lead Management
  • Sales Automation
  • Security
  • AI Features
  • Workflow Automation
  • Reporting

Plans

Breqo pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
available Days
Accessible to every team, whatever the size. You choose a plan based on your volume needs, and allowances reset at the start of each billing period. If you run out, you can purchase a prepaid top-up, or your assistant will simply stop answering until the next period, allowing your team to handle the inbox manually. There are no automatic charges or overages. You can start for free today, or go for a plan that fits you. You can cancel at any time with no contracts or notice periods.

Media

Screenshots & video