Brandwatch

United Kingdom HQFounded 2006

Deployment

Web-based

Best for

SmallMedium

Overview

About Brandwatch

Social media analytics software which provides consumer insights and market trends by analyzing conversations across multiple platforms. Drive a consumer-first culture by monitoring the customer journey and distributing insights directly to your organisation.

At a glance

Software information

Industries served, licensing and the support Brandwatch provides.

Industries

  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users like the most

  • Very easy onboarding and helpful features, makes our work seamless

What users like the least

  • Nothing it was a pleasant experience

What users say

Review Analytics of Brandwatch

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Drawn from 1 verified reviews
Very easy onboarding and helpful features, makes our work seamless
Detailed Reviews of Brandwatch
Sort ByWrite a Review
Zarina Bahadur, CEO & Founder at 123 Baby BoxVerified Review
Posted on Oct 9, 2023

“Brandwatch is great for our team of marketers considering its versatility”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

Our company 123 Baby Box has been loyal to Brandwatch, formerly Falcon.io, for the past few years. Their social media marketing tool helps manage social media campaigns. It is backed up by the latest insights and trends that help us create relevant and accurate social media campaigns for our brand. It captures the interactions with our target consumers and helps us understand customer behavior, insights, trends, and brand perception - some essential elements for our brand.

Capabilities

Brandwatch features

The full feature set, grouped by module.

Social Media Marketing Software

  • Campaign Management
  • Collaboration
  • Content Curation
  • Listening
  • Monitoring
  • Publishing Management
  • Scheduling
  • Social Analytics

Social Media Management Software

  • Campaign Management
  • Collaboration
  • Content Management
  • Post Scheduling
  • Publishing Management
  • Reporting & Analytics
  • Social Media Monitoring

Social Listening Tool

  • Alerting & Notifications
  • Influencer Identification
  • Keyword & Hashtag Tracking
  • Real-time Monitoring
  • Topic Clustering
  • Trend Analysis

Plans

Brandwatch pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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