BotStar

4.0 (3 Reviews)|Write a Review|Claimed profile
Vietnam HQFounded 2017

Deployment

Web-based

Best for

SmallMediumLargeFreelancer

Overview

About BotStar

We are a leading company in this industry - BotStar. Our main products are Chatbot and Live Chat, which are online chatbot platforms that let businesses design, develop and train chatbots visually for Messenger and Websites. BotStar is a no-code chatbot builder that helps businesses create and deploy chatbots quickly and easily.

At a glance

Software information

Industries served, licensing and the support BotStar provides.

Industries

  • Apparel-fashion
  • Banking
  • Consumer-services
  • Education-management
  • Financial-services
  • Hospital-health-care

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.0
Based on 3 verified reviews

What users say

Review Analytics of BotStar

Every review is verified through Goodfirms before it's published.

4.03 Verified Reviews
Review Summary
Summarized from 3 verified reviews · Updated September 2026
BotStar is a chatbot platform praised for its ease of use and accessible design, requiring minimal technical knowledge to set up conversational flows. Users highlight comprehensive documentation, step-by-step tutorials, and the ability to automate customer interactions like reservations, reducing manual work. The platform performs reliably at scale and the developer provides regular updates, though occasional minor bugs occur. Reviewers consider the pricing reasonable for the functionality offered.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of BotStar
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What reviewers mention most

Rodriguez AcaciaVerified Review
Posted on Jun 24, 2021

“Great tool to enhance customer satisfaction !”

Overall rating4.0
A great tool to enhance the customer experience on our website. With just a few clicks and interactions with the chatbot, they can book the reservation by themself, which save us lots of time.
Although there are occasional minor bugs, I'm quite relieved to see the update notification from developer regularly.
Erica LopezVerified Review
Posted on Jun 24, 2021

“Impressive chatbot platform for those who are new or not tech-savvy”

Overall rating4.0
- Never took a programming/coding course but I was still able to easily set up a chatbot flow myself.
- I just need to save 3 cups of starbucks to be able to use the pro version - reasonable price.
BotStar chatbot is fast as it can respond to multiple customers at once, which is something you don't get in human agents. It's easy to set up and only requires some basic technical knowledge to create a chatbot on the Botstar website.
Giang WilsonVerified Review
Posted on Jun 23, 2021

“Awsome platform with detailed documentation”

Overall rating4.0
I have been using the facebook chat bot from BotStar. It has so many options and very easy to use. I liked the step by step tutorial that makes it easy to learn.

Capabilities

BotStar features

The full feature set, grouped by module.

Artificial Intelligence Software

  • Chatbot
  • Decision Making
  • Natural Language Processing
  • Machine Learning
  • Multi-Language
  • Predictive Analytics
  • Virtual Assistant
  • Workflow Automation

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization
  • Rich Media Support

Plans

BotStar pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription

Media

Screenshots & video