Bonga Cloud

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Kenya HQFounded 2021

Deployment

Overview

About Bonga Cloud

Welcome to the forefront of call center evolution! At Bonga Cloud, we're on a mission to redefine the way businesses engage with their customers. Say goodbye to mundane operations and hello to a new era of seamless customer interactions, efficient management, and unparalleled growth. Our cutting-edge call center tool is designed to empower your team, supercharge your operations, and elevate customer satisfaction to new heights. In a world where customer expectations are constantly evolving, Bonga Cloud stands as a beacon of innovation.

We believe that exceptional customer experiences should be the norm, not the exception. That's why we've crafted a tool that combines the power of technology with the art of personalized service. Join us as we embark on a journey to revolutionize call center management. With Bonga Cloud by your side, you'll discover a world where efficiency, engagement, and customer delight converge. Are you ready to transform the way you connect with your audience?

At a glance

Software information

Industries served, licensing and the support Bonga Cloud provides.

Industries

  • Health-wellness-fitness
  • Hospitality
  • Information-technology-services
  • Logistics-supply-chain

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation
Languages (1)
English
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Capabilities

Bonga Cloud features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Help Desk
  • Response Templates

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics

Plans

Bonga Cloud pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
14 Days
All prices are inclusive of 16% VAT.
Bonga Trial$0 / one-time
  • Bonga DID number
  • Up to 1 agent
Bonga Basic$125 / month
  • Up to 3 agents
  • Admin account
  • Bonga DID number
  • 7x5 Email support
Bonga Pro$305 / month
  • Up to 10 agents
  • Custom DID number
  • 8x5 Call & Email support
  • Bonga Integrations
Bonga Premium$510 / month
  • Up to 20 agents
  • Bring Your Own SIP
  • 12x6 Call & Email support
  • Custom Integrations
Bonga Gold$1280 / one-time
  • Endless opportunities await.
  • You are clear on what you seek.
  • Don't be scared by the numbers

Works with

Integrations

Bonga Cloud connects with the tools your team already uses.

SplynxAfricastalkingBring Your Own SipSmartOLTRadmanEmail Gateways

Media

Screenshots & video