BlueJeans

United States HQFounded 2009

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

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Overview

About BlueJeans

BlueJeans is the meetings platform for the modern workplace. We bring video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. It is the meeting solution teams trust to do their best work.

At a glance

Software information

Industries served, licensing and the support BlueJeans provides.

Industries

  • Computer-hardware
  • Computer-networking
  • Computer-software
  • Education-management
  • Higher-education
  • Information-services

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based
  • Free
  • Free trial
  • Free version

Support

  • Phone
  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training
Languages (5)
EnglishFrenchGermanPortugueseSpanish

Review analytics

What customers report

4.5
Based on 17 verified reviews

What users say

Review Analytics of BlueJeans

Every review is verified through Goodfirms before it's published.

4.417 Verified Reviews
Review Summary
Summarized from 17 verified reviews · Updated September 2026
BlueJeans is praised for its ease of use, intuitive interface, and reliable video and audio quality. Users appreciate its integration with calendar tools, low resource consumption, and ability to display multiple participants on screen. However, some reviewers note that the platform lacks features competitors offer, such as background options and chat functionality, and scheduling changes can be cumbersome. Customer support receives positive feedback for responsiveness.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of BlueJeans
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What reviewers mention most

Jeremy Owens, CMO at Seriously SmokedVerified Review
Posted on Sep 22, 2020

“Meeting schedules automatically syncs with the chosen calendar app.”

Overall rating5.0

The Seriously Smoked team uses BlueJeans as our primary web conferencing software! I’ll discuss the reason for the score with the pros and cons below.

Pros

Meeting schedules automatically syncs with the chosen calendar app. The automatic sync to your calendar helps keep your schedule organized without any effort. 

BlueJeans allows the silent entry of late participants. For other web conferencing software, there are disturbing indicators like sounds or pop-ups that inform everybody that new participants joined. Users have the option to remove such notification, which helps ensure that meetings don’t get disturbed. 

BlueJeans has an automated recording function. Recorded meetings are critical and can be used in the future as an official reference or sent to absentees for feedback. 

A screen sharing function is available. Presenters have the option to share their screen with everybody, which helps participants visualize the agenda using text, figures, tables, and other figures. 

Cons

BlueJeans has no chat feature. The lack of chat features in BlueJeans is a big turn-off. However, it is not a significant deterrent that can stop users from using it.. Its remaining features are still more functional than other web conferencing software we tried.  

 

Phil Strazzulla, CEO & Founder at Select Software Reviews Verified Review
Posted on Sep 17, 2020

“video quality is great”

Overall rating5.0

At Select Software Reviews , We've been using BlueJeans as our web conferencing software. The video quality is great. We found that as more and more meetings were happening digitally, the video quality was starting to dip with some solutions. But, BlueJeans has been top-notch. There's been very little slow down and we haven't noticed a drop in quality. It also offers really good recording and sharing capabilities. Being able to store the video in the cloud and share via a link has been really helpful for our team as we share information. What's really nice is that you can set up various levels of security, so that only people who have been granted access can see it. It can also be posted openly to allow outside contractors to see videos without having to get an account or login.  

The only con is that it is a little on the pricey side, but  for the quality they provide, it's worth it.

Lexie Tankersley, Producer at hitRECord.org Inc.Verified Review
Posted on Jun 1, 2020

“We used to use Bluejeans, but it didn't have everything that we needed.”

Overall rating3.0

It got too difficult to change a single event in a series, and often resulted in missed communication for when meetings were happening. Ultimately, we had to change video conferencing platforms.

Ken Bradway, President at Loy InstrumentVerified Review
Posted on May 19, 2020

“Worked well for us for years.”

Overall rating4.0

We have multiple offices in multiple cities and BlueJeans enabled our weekly meetings. Worked well for several years.

Nipon Das, CEO at LupagenVerified Review
Posted on May 19, 2020

“Consistent, user friendly and reliable platform”

Overall rating5.0

We get recurring positive feedback from all meeting participants that use Blue Jeans that it is much better than the platform their companies use. They are impressed with how easy it is to connect.

Melissa Flores PrietoVerified Review
Posted on May 11, 2020

“BlueJeans is great for teams working all over the world.”

Overall rating5.0
We used BlueJeans across the whole organization, both for internal calls and external calls with clients.
The most helpful thing is that you can even take calls from your cellphone with a quick dial, no need to be on a computer or in front of a screen.
Jamie Nutter, Executive Director at CESA #3Verified Review
Posted on May 7, 2020

“Excellent”

Overall rating4.0
Killjan Anderson, Executive Director at USA Basketball FoundationVerified Review
Posted on May 7, 2020

“Awesome to get connected”

Overall rating4.0
Joseph Martindelcampo, IT Network Manager at ExproVerified Review
Posted on May 7, 2020

“Robust Video Conferencing Software”

Overall rating4.0

The service is always available and intuitive. It has many features to facilitate and participate in a meeting.

Takao Sakaguchi, Staff physicist at Brookhaven National LaboratoryVerified Review
Posted on May 7, 2020

“Great Experience of using it”

Overall rating4.0

Capabilities

BlueJeans features

The full feature set, grouped by module.

Web Conferencing Software

  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Webinar Software

  • Live Broadcasting
  • Multi-Hosts
  • Screen Sharing
  • Social Media Promotion

Video Conferencing Software

  • Electronic Whiteboards
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Live Streaming Software

  • Access Control
  • Audience Analytics
  • Audio Mixer
  • Customizable Branding
  • Graphics & Titles
  • Session Recording
  • Web Capture

Screen Sharing Software

  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Mobile Screen Sharing
  • Screen Mirroring
  • Session Recording

Virtual Event Software

  • Attendee Management
  • Customizable Branding
  • Event Management
  • File Sharing
  • Live Streaming
  • Real-Time Chat
  • Recording
  • Operations Management

Plans

BlueJeans pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Quote Based, Free
Free Trial
0 Days

Media

Screenshots & video

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