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Birdeye

3.0 (2 Reviews)|Write a Review|Claimed profile
United States HQFounded 2012

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumLarge

Overview

About Birdeye

Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Be found, be chosen and be engaged with customers and prospects with BirdEye.

At a glance

Software information

Industries served, licensing and the support Birdeye provides.

Industries

  • Automotive
  • Commercial-real-estate
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
Languages (1)
English

Review analytics

What customers report

3.0
Based on 2 verified reviews
Ease of use3.0
Features & functionality3.0
Customer support2.5
Value for money4.0
Integrations5.0

What users like the most

  • Offers affordable social media management tools.
  • It is so easy to use and I like it.
  • Very much more convenient to use than others.

What users like the least

  • There were some issues initially but it is good to use now.
  • HAVE YOU BEEN A VICTIM IN A SCAM CORE LEDGER RECOVERY CAN HELP YOU Take back what you have lost get the first step to recover your assets — contact them today. CORELG.ORG

What users say

Review Analytics of Birdeye

Every review is verified through Goodfirms before it's published.

3.02 Verified Reviews
Ease of use3.0
Features & functionality3.0
Customer support2.5
Value for money (1 review)4.0
Integrations (1 review)5.0
Review Summary
Drawn from 2 verified reviews
Offers affordable social media management tools.It is so easy to use and I like it.Very much more convenient to use than others.
Detailed Reviews of Birdeye
Sort ByWrite a Review
##Joowoo TommyVerified Review
Posted on Oct 6, 2025

“IM FOREVER THANKFUL FOR THE WONDERFUL SUPPORT I HAVE GOTTEN BACK MY LOST FUNDS INVESTMENT”

Overall rating1.0
Ease of use1.0
Features & functionality1.0
Customer support1.0
Nowadays, scamming is normal. I lost a substantial sum of money after investing $17,000 USD with a forex scammer I met online, who would not let me withdraw my profits. After I had to report him to Core Ledger Recovery They helped me get all of my money back, including my profits. Do not hesitate to get in touch with them if you find yourself in such a circumstance.
Email: [email protected]
WhatsApp: + 1 (936 ) 229- 698
Ryan TrivettVerified Review
Posted on Feb 10, 2023

“Birdeye is the highest-rated reputation and customer experience platform useful for local businesses and brands.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money4.0
Integrations5.0
Just amazing!! this software is very impressive and cool. It helps me connect with people very easily and also to grow my business. The software got a lot of features, so it is useful to contact people. Now I can’t imagine better connectivity without this solution.

Capabilities

Birdeye features

The full feature set, grouped by module.

Reputation Management Software

  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

SMS Marketing Software

  • Contact Management
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging
  • Two-Way Messaging

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support

Ai visibility tools

  • AI Search Visibility Tracking
  • AI Response Analysis
  • Keyword Ranking Tracking
  • AI Citation Monitoring
  • SERP Performance Analysis
  • Sentiment & Trend Analysis
  • Dashboard & Data Visualization
  • API & Integration Support

Plans

Birdeye pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Vendor pricing page

Works with

Integrations

Birdeye connects with the tools your team already uses.

ChatGPTGemini

Media

Screenshots & video