Basecamp

United States HQFounded 1999

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

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Overview

About Basecamp

Basecamp is more than just a project management tool — it’s a better way to work. Teams that switch to Basecamp are more productive and better organized. They communicate better and require fewer meetings. And they’re far more efficient than before. Here’s how Basecamp makes it happen.

In Basecamp, each project lives on a single page. With everything in reach, and every piece of information tracked and organized, everyone knows where to find what they need, and say what they need to say.

Besides unlimited projects, you’ll get pings for private conversations, reports to summarize the essentials, notification protections so you aren’t constantly distracted, a timeline showing you everything that’s happening, exceptional customer service, and plenty more to round it out.

At a glance

Software information

Industries served, licensing and the support Basecamp provides.

Industries

  • Construction
  • Human-resources
  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment
  • Free trial

Support

  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
Languages (1)
English

Review analytics

What customers report

4.3
Based on 33 verified reviews
Ease of use4.1
Features & functionality3.5
Customer support3.8
Value for money3.5
Integrations3.5

What users like the most

  • Its home dashboard will automatically give you a macro-perspective view of the organizations, teams, and projects you are managing.
  • Users can meticulously arrange meetings through Basecamp. One of its essential tools, “Schedule,” allows users to schedule events like a meeting.
  • You can do so by clicking a date on a calendar and filling out the information to indicate the event’s time, provide notes or descriptions about it (even attach documents), add meeting participants, and determine the event’s frequency.

What users like the least

  • While it’s possible to integrate Basecamp with a plethora of cloud applications like Microsoft Teams, you may have to do so by using an independent platform.
  • Lacks document editing (especially in formatting)
  • Distracts with real-time notification

What users say

Review Analytics of Basecamp

Every review is verified through Goodfirms before it's published.

4.333 Verified Reviews
Ease of use (14 reviews)4.6
Features & functionality (14 reviews)4.2
Customer support (14 reviews)4.2
Value for money (13 reviews)4.0
Integrations (13 reviews)4.3
Review Summary
Summarized from 33 verified reviews · Updated September 2026
Basecamp is widely praised for its ease of use and centralized approach to project management, with users consistently highlighting its intuitive interface, file sharing, task organization, and real-time team communication. Recurring strengths include deadline tracking, calendar scheduling, and suitability for remote teams and client collaboration. However, reviewers note limitations such as limited visualization options, difficulty organizing to-dos with advanced prioritization, scattered communication on large projects, restricted data storage, and inconsistent notifications. Cost is mentioned as a concern for some smaller teams, and integration capabilities are seen as lacking by certain users.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Basecamp
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What reviewers mention most

Lyle Florez, Founder at EasypeopleSearchVerified Review
Posted on Jun 13, 2022

“Basecamp is easy to use and suitable for less tech-savvy clients”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0
Value for money4.0
Integrations4.0

We EasypeopleSearch have been using Basecamp daily for the last 1 year. It has control over user permissions enables us to manage which data the client has access to and which is only visible internally and grants different team members access to different projects. Each user has control over how and when they receive different types of updates, and auto-check-ins keep everyone up to date. It simplifies task management and keeps the process running smoothly.

Adam Olson, Marketing Manager/Digital Marketing Specialist at Home Service DirectVerified Review
Posted on Jun 8, 2022

“Basecamp has helped our business work more efficiently to meet our goals”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations4.0

Our business Home Service Direct has been using Basecamp as our project management software for almost a year. It serves as a single place for all our projects and marketing campaigns. It helps us to allocate resources more effectively. It does an essential job of organizing, streamlining, and simplifying teamwork. We use this software daily for communication, task management, file management, and calendar management. One disadvantage of Basecamp is the cost. Plus, it doesn’t have a free version for businesses. However, all good things come with a price, so until we stumble upon a much better software than Basecamp, we’ll continue to use it.

Tyson Stevens, Founder at EduRefVerified Review
Posted on Feb 22, 2022

“Larger enterprises may find Basecamp's set $99 per month cost attractive, but small teams may find greater value elsewhere”

Overall rating4.0
Ease of use3.0
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

Basecamp, a project management veteran, was founded in 2004 and has grown to a customer base of 3.5 million customers. The software claims its capacity to replace a variety of other paying monthly services, including Slack and Dropbox. While the program isn't often a comprehensive substitute, it does combine many of the functions of various tools into one system at EduRef. Scheduling and calendars are provided, as well as a real-time chat, private messaging, file storage, and more. A clean UI and powerful search capabilities make it simple to locate the task, image, or message you're looking for, and a robust reporting suite allows you to drill down as far as you need to. With e-mail integration and the option to share specific assignments and messages with persons outside the organization, working with customers is a breeze. Notifications can be tailored to your needs, including being turned off outside of business hours.

Michelle Ebbin, Founder at JettProofVerified Review
Posted on Feb 11, 2022

“It’s easy to learn the system in no time, you can focus your energy on more important work.”

Overall rating4.0
Ease of use4.5
Features & functionality3.0
Customer support3.0
Value for money3.0
Integrations3.0

We at Jettproof have been using Basecamp since 2020 for its user-friendly interface. Basecamp is one of the best project planning software for remote teams.

John Linden, Interior design at Mirror CoopVerified Review
Posted on Nov 13, 2020

“Project Management tool”

Overall rating5.0

At Mirror Coop, we tried Basecamp. Basecamp is pretty much a ProjectManagement tool that allows you to create To-do lists (create tasks and assign them) and schedule them into calendars so you can effectively supervise and manage several projects.It is also very fast and easy to use (There is an introduction video when you start using it).It allows communication, direct messaging, real-time group chats, and message board between the teams. It also allows for team collaboration and there is a file storage limit of up to 500GB which is pretty much.However, Basecamp is a bit pricey at $99 a month for a team as opposed to other remote working tools like Slack which even has a freemium plan. Also, while it offers great messaging tools, there is no video or audio communication option which can come in handy.Basecamp doesn’t offer time tracking and although you can add comments and notes to To-do lists, it doesn’t support subtasks. This means you have to generate a whole new To-Do list every time.

UdayaVerified Review
Posted on Mar 26, 2020

“Good base for collaboration”

Overall rating4.0

Pros: Easy to access all the files.

Cons: Limited data only available.

Peter Wilfahrt, Employeer at VersandgigantVerified Review
Posted on Feb 18, 2020

“User-friendly and has everything you need”

Overall rating5.0

If you’re searching for a project management tool, you should look at basecamp. Basecamp is my favorite solution at Versandgigant (and we’ve tried a lot). It’s user-friendly and has everything you need. If you need a con it would be the integrations. I like to use integrate to forward emails to certain cards and boards. Basecamp recently launched a new personal plan which offers a free service for freelancers and smaller private projects.

Andrew Cunningham, Founder at DailyPest.comVerified Review
Posted on Feb 10, 2020

“Much more attractive and easier to use”

Overall rating5.0

As the owner of DailyPest and an entrepreneur with a hand in several on-going endeavors, I can really appreciate this question. I have several years of experience (thousands of hours) working with popular content management systems and major platforms.

In my humble opinion, If you have a heavy workload to track, with multiple employees involved in the process, Basecamp is excellent alternatives to endless shuffling cards from column to column and checking boxes on other software. That said, I find Basecamp the much more attractive and easier for use.

Jacob Mathews, Director of Engineering at Purple Olive LabsVerified Review
Posted on Jan 10, 2020

“Easy to use and Great”

Overall rating4.0
Parag Gupta, Co-Founder at DianAppsVerified Review
Posted on Dec 26, 2019

“User friendly”

Overall rating4.0

Pros: Ease of Use, Flexibility to create internal threads, cost-effective, mobile-friendly, a friendly text edit - Trix available.

Cons: For large projects - the communication might become scattered, There is no flexibility to create a thread that is only accessible by a few team members and not all.

Overall Experience: Quite satisfied so far, been using it for almost a decade now. However, still open to explore new softwares if they are user-friendly.

Capabilities

Basecamp features

The full feature set, grouped by module.

Project Management Software

  • Alerts/Notifications
  • Collaboration
  • Idea Management
  • Portfolio Management
  • Project Tracking
  • Project Planning
  • Reporting and Forecasting
  • Resource Management
  • Task Management
  • Timesheets
  • Workflow Management

Collaboration Software

  • Agile & Scrum
  • Brainstorming
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Workflow Management

Task Management Software

  • Collaboration Tool
  • Progress Tracking
  • Project Budgeting
  • Project Planning
  • Project Scheduling
  • Reporting
  • Resource Management
  • Task Management
  • Team Collaboration

Remote Work Software

  • Collaboration
  • File Sharing
  • Live Chat
  • Project Management
  • Remote Access

Team Communication Software

  • Activity/News Feed
  • Alerts/Notifications
  • Collaboration
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Screen Sharing
  • Task Management

Time Tracking Software

  • Alerts/Notifications
  • Billable Hours
  • Reports & Analysis
  • Timesheet Management
  • Vacation/Leave Tracking

Plans

Basecamp pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Free Trial
30 Days
Standard$15 / month

Works with

Integrations

Basecamp connects with the tools your team already uses.

Media

Screenshots & video

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