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AzureDesk

5.0 (1 Review)|Write a Review|Unclaimed profile
United States HQFounded 2014

Deployment

Web-basedWindowsMac

Best for

SmallMedium

Overview

About AzureDesk

Helpdesk software with all the necessary features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System. Convert your emails into support tickets. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email account will get converted into tickets & will be displayed in ticket Management.

Get insightful Reports on your customers interactions as well as your Agents/Team performance. Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules.

At a glance

Software information

Industries served, licensing and the support AzureDesk provides.

Industries

  • Information-technology-services

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
Languages (1)
English

Review analytics

What customers report

5.0
Based on 1 verified review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • It has easy access to information and support.
  • Simple, user-friendly and intuitive interface.
  • Great customer service is provided by the team.

What users like the least

  • I haven’t had any issues with this tool, it is working great for me.

What users say

Review Analytics of AzureDesk

Every review is verified through Goodfirms before it's published.

5.01 Verified Review
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Review Summary
Drawn from 1 verified reviews
It has easy access to information and support.Simple, user-friendly and intuitive interface.Great customer service is provided by the team.
Detailed Reviews of AzureDesk
Sort ByWrite a Review
Herman BanksVerified Review
Posted on Jan 19, 2023

“AzureDesk is a help desk and ticket management software for small, medium and enterprise businesses.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
This solution is pretty great. It is getting better and better with each update. I had some issues but they fixed them within 24 hours. It’s really helpful and simple enough for anyone to use, with an easy interface. This tool has an excellent and expeditious service.

Capabilities

AzureDesk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Ticketing Management

Service Desk Software

  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Procurement Management
  • Self Service Portal
  • SLA Management

Ticketing Software

  • Branding Control
  • Customer Portal
  • Event Ticketing
  • Membership Management
  • Mobile Ticketing
  • Online Ticketing
  • Payment Processing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

Plans

AzureDesk pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Vendor pricing page
Standard$33 / month

Media

Screenshots & video

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