Awesome Support

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Canada HQFounded 2016

Deployment

Overview

About Awesome Support

Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-ons and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support tickets seamlessly. It is noted for its simplified support, advanced features, and top-notch data security options. Its advanced customizations packed with powerful integrations makes it one of the best Online ticketing systems for WordPress with free and premium features.

At a glance

Software information

Industries served, licensing and the support Awesome Support provides.

Industries

  • Accounting
  • Airlines-aviation
  • Alternative-dispute-resolution
  • Alternative-wmedicine
  • Automotive
  • Broadcast-media

Licensing

  • Proprietary
  • Annual Subscription
  • Free version

Support

  • Email
  • 24x7 Support

Training

  • In-person
  • Documentation
Languages (8)
ArabicCzechDanishDutchEnglishFilipinoFrenchGerman
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Capabilities

Awesome Support features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management

Plans

Awesome Support pricing

Free Version
Yes
Payment Frequency
Annual Subscription
Preferred Currency
USD ($)
Buy An Awesome Support Bundle Buy a bundle, save up to 80% and instantly improve your helpdesk operations!

Media

Screenshots & video