ArcTicket

ArcTicket is a smart ticketing tool to streamline customer support operations by centralizing all the inbound requests for better collaboration. Support teams can reduce the chaos and save considerably on time to resolve customer tickets through automated workflows—ensuring tickets are routed to the right agents. Tickets Dashboard
Get a 360-degree view of tickets. Check the activity on every ticket, add resolution for completed tickets, and change its priority if needed. Improved agent productivity
Customer requests are converted into tickets and routed to the right agent without manual intervention.

Expect agents to respond to and resolve customer issues speedily and through improved collaboration.