“Apptivo is a powerful help desk system that allows support agents to interact with customers, follow-ups and resolve queries.”

Apptivo
Deployment
Best for
Overview
About Apptivo
Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire platform starting at just $10 monthly per user. Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite of tools to gain a 360 view of your customer.
Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
At a glance
Software information
Industries served, licensing and the support Apptivo provides.
Industries
- Construction
- Education-management
- Human-resources
- Information-technology-services
- Marketing-advertising
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Quote Based
- Free trial
Support
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Case Studies
Review analytics
What customers report
What users like the most
- It's easy to use
- There are a lot of different functions and options to choose from
- You can do everything from marketing to managing employees with Apptivo.
What users like the least
- There are also some reports of potential bugs and glitches that have yet to be worked out, but this is a minor issue that will likely be resolved with time.
- Apptivo CRM software can be challenging to set up for people without a technical background.
- I really wish they brought in some basic features like drag and drop.
What users say
Review Analytics of Apptivo
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“Apptivo simplifies our process of managing all the needs of our company”
We Windows Report have been using the Apptivo tool for our digital media agency. We use Apptivo daily to update campaign management and optimization and target new sales opportunities. As a mid-sized international business, it allows us to customize our existing software by utilizing the tools in their online store to simplify the process of managing all the needs of our dynamic company. We can improve and create our own branding using Apptivo to make our CRM more specific. Apptivo allows you to convert leads into contacts, customers, or opportunities, directly and easily change contacts to customers.
This is probably the most vital attribute for us, as we can monitor and analyze all our teams and individual sales, no matter their location. It also helps us integrate existing team organizational structures to improve quotas.
“Apptivo CRM is the most robust software you will come across, which helps you grow your business.”
At EasySearchPeople, we use Apptivo, which offers a wide range of features that allow me to achieve close customer relationships. With its multi-device support, I can access my accounts and customer data when needed. It also has an online platform that allows me to track my data daily. It allows me to easily manage my customer service, sales, and marketing. With the Apptivo CRM Software, I'll never have to worry about missing a vital piece of information since I always have the latest data for my customers.
Capabilities
Apptivo features
The full feature set, grouped by module.
CRM Software
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Project Management Software
- Alerts/Notifications
- Collaboration
- Dashboard
- Expense Tracking
- Project Tracking
- Project Planning
- Reporting and Forecasting
- Resource Management
- Task Management
- Timesheets
- Workflow Management
Billing and Invoicing Software
- Billing Portal
- Customer Database
- Customizable Invoices
- Hourly Billing
- Multi-Currency
- Online Invoicing
- Online Payments
- Project Billing
- Tax Calculator
- Templates
Procurement Software
- Asset Management
- Budget Management
- Catalog Management
- Invoice Processing
- Purchase Order Management
- Requisitions & Approvals
Expense Report Software
- Automated Workflows
- Drag & Drop
- Integrations
- Mobility
- Receipt Management
- Workflow Management
Distribution Software
- Financial Management
- Logistics Management
- Purchasing
- Returns Management
- Warehouse Management
E-Commerce Software
- Catalog Management
- CRM
- Data Security
- Email Marketing
- Inventory Management
- Mobile Access
- Order Management
- Reporting & Analytics
- Returns Management
Help Desk Software
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Email Integration
- Interaction Tracking
- Live Chat
- Multilingual
- Ticketing Management
Plans
Apptivo pricing
Media
Screenshots & video
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