Appian

United States HQFounded 1999

Deployment

Best for

SmallMedium

Overview

About Appian

Appian is The Process Company. We deliver a software platform that helps organizations run better processes that reduce costs, improve customer experiences, and gain a strategic edge. Committed to client success, we serve many of the world’s largest companies across various industries.

For more information, visit appian.com [Nasdaq: APPN]

At a glance

Software information

Industries served, licensing and the support Appian provides.

Industries

  • Financial-services
  • Hospital-health-care
  • Insurance
  • Public-policy
  • Public-relations
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • 24x7 Support

Training

  • Documentation

Knowledge Base

Languages (6)
EnglishFrenchGermanItalianJapaneseSpanish

Review analytics

What customers report

4.3
Based on 3 verified reviews
Ease of use4.5
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

What users like the most

  • Best drag-and-drop feature to design workflow. Quickly deploy business rules and automate workflows.

What users like the least

  • It has limited customization options and needs technical knowledge.

What users say

Review Analytics of Appian

Every review is verified through Goodfirms before it's published.

4.33 Verified Reviews
Ease of use (2 reviews)4.5
Features & functionality (2 reviews)4.0
Customer support (2 reviews)4.0
Value for money (1 review)5.0
Integrations (1 review)4.0
Review Summary
Summarized from 3 verified reviews · Updated September 2026
Appian is valued for its ease of use and flexibility in handling complex workflows, with users reporting improved efficiency and freed-up time for innovation. The platform is praised for its scalability and integration capabilities, particularly in cloud environments, making it suitable for enterprise-level deployment. Users highlight its effectiveness in streamlining business processes and supporting collaboration across teams, though reviews are limited in scope.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Appian
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What reviewers mention most

Perry Zheng, CEO & Founder at PallasVerified Review
Posted on Jul 14, 2023

“The software has easy integration from the cloud”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0

We Pallas use Appian BPM software for our business. We’ve been using this software for the last two years. We use this software daily to keep our business process streamlined yet seamless.

Sam Cohen, CMO at myfreeOCR.comVerified Review
Posted on Apr 11, 2022

“Appian is a premier solution for enterprise-level businesses which provides flexibility”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

We at myfreeOCR.com chose Appian because of its scalability features which were the key requirement to create an app for our company. Appian is a premier solution for enterprise-level businesses, which provides flexibility and scalability to develop apps that provide essential services. Our origin is based on a business need for better collaboration and communication. We require the best solution to deliver the required functionalities to manage projects, tasks, and events efficiently. We have been successfully using Appian’s capabilities to create an effective messaging application. We are able to create a communication channel for our team to share information and updates in real-time. I rate this app 4/5 stars. It needs improvement but for now, this is the best app development software for the company

Sneha Gangan ManoreVerified Review
Posted on Nov 15, 2021

“Use it to Ease your work”

Overall rating5.0
I had great experience using this tool. It's easy to function and makes work easier for complex scenarios. It's use has also given me sometime for innovation apart from day to day activities. Performance has been increased throughout CI CD pipeline.

Capabilities

Appian features

The full feature set, grouped by module.

Business Process Management Software

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Rules Management
  • Collaboration
  • Data Management
  • Lifecycle Management
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Reporting & Analysis
  • Workflow Management
  • AI Features

Low Code Development Platform

  • AI-Assisted Development
  • Business Process Automation
  • Collaborative Development
  • Data Aggregation & Publishing
  • Deployment Management
  • Drag & Drop
  • Integrations Management
  • Performance Monitoring
  • Templates
  • Visual Modeling
  • Web/Mobile App Development
  • Workflow Management
  • AI Features

Workflow Management Software

  • Access Controls
  • Business Process Automation
  • Compliance Tracking
  • Custom Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration
  • AI Features

Robotic Process Automation Software

  • AI Integration
  • Audit and Compliance Reporting
  • Bot Deployment and Orchestration
  • Bot Development
  • Integration Capabilities
  • Low-Code Capabilities
  • Monitoring and Analytics
  • Process Automation
  • Scalability and Reliability
  • Security
  • Workflow Design and Management
  • AI Features

AI Automation Tools

  • AI-Driven Decision Making
  • API & Webhook Support
  • Compliance & Audit Trails
  • Context-Aware Automation
  • Error Handling & Retry Mechanisms
  • Human-in-the-Loop Controls
  • Low-Code / No-Code Interface
  • Machine Learning Models
  • Natural Language Processing
  • Pre-Built Automation Templates
  • Predictive Automation
  • Real-Time & Scheduled Execution
  • Security & Data Encryption
  • Third-Party Integrations
  • Workflow Automation Builder
  • Workflow Monitoring & Logs

Plans

Appian pricing

Price Type
Year
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)

Media

Screenshots & video

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