Overview

About Alchemer

Alchemer is the only voice-of-the-customer (VoC) and customer-experience (CX) solution that helps you transform to a truly customer-centric organization. By making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer – from finding them to keeping them.

At a glance

Software information

Industries served, licensing and the support Alchemer provides.

Licensing

Monthly Payment

Support

Online (Ticket)
Business Hours

Training

Help Guides
Blogs
Webinars

Knowledge Base

Help Guides
Blogs
Webinars

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Capabilities

Alchemer features

The full feature set, grouped by module.

Market Research Software

Benchmarking
Data Management
Multi- Channel Distribution
Panel Management
Reporting/Analysis
Sample Management
Statistical Analysis
Survey Management

Customer Engagement Software

Communication Management
Community Management
Feedback Management
Reporting/Analytics
Video Support

Customer Experience Software

Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Data Collection
Operations Management
Sentiment Analysis
Survey/Poll Management
Text Analysis

Plans

Alchemer pricing

Free Version

Payment Frequency

Monthly Payment

Vendor pricing page

Media

Screenshots & video

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