Aircall

United States HQFounded 2014

Deployment

Best for

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Overview

About Aircall

Setting up a contact center for your support and sales team should be simple. Invite your agents, organize your workflows and keep your clients happy. No need to hire special technicians or purchase fancy equipment. All you need is an internet connection, a computer, and a headset. Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative.

Aircall believes that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues. It is designed to enable delightful moments of human connection. Aircall was founded in 2014 and has raised over $226 million in funding. Based in New York, Paris, Sydney, Madrid, Berlin & London the company currently has over 700+ employees.

At a glance

Software information

Industries served, licensing and the support Aircall provides.

Industries

  • Information-services
  • Information-technology-services
  • Marketing-advertising
  • Retail
  • Telecommunications
  • Wholesale

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training
Languages (1)
English
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Capabilities

Aircall features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Auto Dialer Software

  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports
  • Scheduled Callbacks

Predictive Dialer Software

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports
  • Scripts & Surveys
  • Voicemail Detection

Contact Center Software

  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support

Plans

Aircall pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Standard$30 / one-time

Works with

Integrations

Aircall connects with the tools your team already uses.

Media

Screenshots & video

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