Overview

About Ada

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Ditch code-heavy, old-school scripted chatbots. Powered by Ada’s Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.

At a glance

Software information

Industries served, licensing and the support Ada provides.

Industries

Consumer-services
Marketing-advertising
Retail
Wholesale

Licensing

Proprietary
Quote Based

Support

Email
24x7 Support

Knowledge Base

Help Guide
Video
Blog

Languages (1)

English

No reviews submitted yet.

Be the first one to review

Capabilities

Ada features

The full feature set, grouped by module.

Customer Service Software

Alerts/Notifications
Escalation
Live Chat
Response Templates
Social Media Integration

Chatbot Software

AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)
Personalization
Rich Media Support
Scalability
Security and Privacy

Plans

Ada pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

This profile is not fully claimed

Do you own or represent Ada? Verify your business email to claim and manage this Goodfirms profile.

Request claim