360 Textolic

360 Textolic is a Salesforce-integrated messaging solution that helps businesses manage customer communication through SMS and WhatsApp directly within their Salesforce environment. It enables sales, marketing, and customer support teams to connect CRM data with real-time messaging and create more efficient customer communication workflows.With Textolic, businesses can send and receive SMS and WhatsApp messages from Salesforce while maintaining customer context within their CRM.

Teams can use Salesforce records and customer data to personalize messages, manage conversations, send notifications, follow up with leads and customers, and build automated messaging workflows without relying on disconnected communication platforms.The platform helps businesses streamline customer engagement with capabilities for Salesforce SMS, two-way texting, bulk SMS communication, WhatsApp messaging, message personalization, SMS templates, scheduled messages, and automated customer communication.