1Channel Customer Relationship Management CRM

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India HQFounded 2014

Deployment

Overview

About 1Channel Customer Relationship Management CRM

1Channel CRM is an advanced Customer Relationship Management software designed to help businesses streamline sales, enhance customer engagement, and drive revenue growth. Built for India’s diverse market, it combines powerful automation, analytics, and mobility features to simplify every stage of the customer journey. From lead management and pipeline tracking to customer support and performance monitoring, 1Channel CRM provides complete visibility and control over your sales operations.

Its intuitive interface enables teams to collaborate efficiently, track interactions, and make data-driven decisions in real time. Whether you are in FMCG, retail, BFSI, manufacturing, or service sectors, 1Channel CRM ensures seamless workflow automation, improved productivity, and faster conversions. Integrated with AI and cloud technology, it empowers enterprises and startups alike to personalize customer experiences, strengthen relationships, and optimize performance. With features like real-time da

At a glance

Software information

Industries served, licensing and the support 1Channel Customer Relationship Management CRM provides.

Industries

  • Apparel-fashion
  • Automotive
  • Banking
  • Business-supplies-equipment
  • Chemicals
  • Consumer-goods

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 18:00 (IST)

Training

  • In-person
  • Documentation
Languages (1)
English
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Capabilities

1Channel Customer Relationship Management CRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
  • AI Features

Real Estate CRM Software

  • Client Manager
  • Campaign Management
  • Contact Management
  • Reports & Analytics
  • AI Features

Healthcare CRM Software

  • Alerts/Notifications
  • Campaign Management
  • Reports
  • AI Features

Customer Engagement Software

  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • AI Features

Customer Experience Software

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
  • AI Features

Plans

1Channel Customer Relationship Management CRM pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
1Channel CRM offers flexible pricing tailored to business size and needs. Plans start with core CRM features like lead management, sales tracking, and reporting, with options to upgrade for AI insights, automation, and integrations. Custom enterprise plans are available for large teams across FMCG, retail, and BFSI sectors. Contact the 1Channel team for a personalized demo and quote designed to match your business goals and scale efficiently.

Media

Screenshots & video