Because Talent is Everywhere
Overview
Ike Stranathan, STAFFVIRTUAL’s CEO, has lived in the Philippines ever since, keeping a watchful eye on our operations. Today, he owns and operates the company with his fiancé Fiona Lideza, who is the COO. With a unique blend of American ownership and Filipino management, STAFFVIRTUAL exists to deliver exceptional results for our clients. Trust STAFFVIRTUAL to deliver enterprise-grade outsourcing solutions.
STAFFVIRTUAL builds teams of customer support, back-office, and IT professionals in the Philippines that play a meaningful role in the growth of our client’s businesses. Our people start at just $1,600/month. We are experts at quickly standing up teams of Filipino professionals that make our client’s businesses more efficient and profitable. STAFFVIRTUAL makes it easy for your business to outsource to the Philippines.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“The best of the best team”
STAFFVIRTUAL has supported us by recruiting, hiring, training, and managing a team of editors and customer experience associates for our company. They've helped us train teammates on core processes, deliver feedback and QA efforts, and maintain our goals.
“Seamless Inbound Support Empowering Customer Connections”
Working with STAFFVIRTUAL was a seamless journey. Their team exhibited a deep understanding of our brand ethos, swiftly adapting to our dynamic requirements. The upgraded inbound call center services remarkably enhanced our customer interactions and support mechanisms.
“Seamless Inbound Support”
Our partnership with STAFFVIRTUAL has been exceptional. Their team has consistently delivered exceptional customer support, aligning perfectly with our brand ethos of promptness and efficiency. They swiftly grasped the unique tone and essence of Milk Makeup, providing a seamless extension of our in-house support. Their adaptability and dedication were commendable, ensuring a high standard of service delivery.
“They are a good partner because they have a support infrastructure”
Since partnering with the STAFFVIRTUAL team, my personal capacity has increased as a result of their support. In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. My processes continue to evolve and my PA does an excellent job keeping her backup in the loop, documenting current state processes, and offering/executing on process improvements. My PA provides language support when dealing with Spanish-speaking clients and has gone above and beyond in helping me to learn some Spanish along the way. The role of my PA continues to grow alongside the organization
“Exceptional Support Empowering Customer Service Excellence”
Working with STAFFVIRTUAL was a transformative experience. Their team was highly professional, implementing an efficient call center solution that significantly improved our customer service operations. Their adaptability to our specific needs and dedication to ensuring a seamless integration were commendable.
Focus
How the team's effort is distributed across services.
Where we are
Offices where STAFFVIRTUAL operates.
