Overview

About Riseup Labs

Riseup Labs is a global IT services and AI innovation company helping organizations unlock speed, scale, and intelligence in their operations. With over 700 successful projects across 30+ countries, we bridge the gap between strategic consulting and high-quality delivery.

Today, we are driving a company-wide AI-first transformation, where developers are AI-augmented, support is automated, operations are agentic, and decisions are data-driven. Our proprietary platforms like Commplify and Writerush reflect this shift, turning internal innovations into market-ready products.

We specialize in software development, AI and automation, cloud services, data and analytics, CX transformation, and BPO solutions. We help clients modernize legacy systems, enhance customer experience, and reduce operational costs through intelligent execution.

By embedding AI across our services and internal workflows, we deliver faster, smarter, and more scalable solutions, making Riseup Labs a trusted partner for future-ready enterprises.

We ensure the highest level of certainty and satisfaction through a deep-set commitment to our clients and comprehensive industry expertise. To offer enterprises the maximum benefit of technologies, Riseup Labs offers an integrated portfolio of products, solutions, and services through five different segments. They are:

  • Artificial Engineering (AI) Services
  • Engineering & Development Services
  • Resource Augmentation Services
  • Managed Services
  • Customer Experience Services

Check out:

Website: riseuplabs.com

Portfolio: riseuplabs.com/portfolio

Contact:

Email:
[email protected]

📱 Call: +88-0175-974-7387

Let's build something great together.

What clients say

Review Analytics of Riseup Labs

Every review is verified through Goodfirms before it's published.

5.025 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 25 verified reviews · Updated August 2026
Clients consistently praise Riseup Labs for strong communication skills, professional project management, and reliable timeline delivery. The team demonstrates technical expertise across mobile apps, web development, animation, and specialized areas like augmented reality and IoT development. Reviewers highlight their responsiveness, collaborative approach, and ability to translate client requirements into quality work that meets international standards, often at competitive pricing.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Riseup Labs
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What reviewers mention most

Fahad Kabir
Fahad Kabir, Manager at at SAMIN ENTERPRISEVerified Review
Posted on Nov 11, 2021

“That has been a fruitful partnership”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Working with them has been quite relaxing. I just had to take the updates, although the project was a bit painful. But they handled it well—way to go.

Tazul Islam, Co-Founder & CTO at at FKS ProfessionlasVerified Review
Posted on Nov 11, 2021

“The team at Riseup Labs is great at their client-facing side by their communication skills”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DevelopmentWeb DesignGame Development

Riseup Labs has a fantastic UX/UI team, which means a lot when you are a bootstrap startup. They are very quick to understand our design sensibilities and also proactively come up with a lot of suggestions to improve the design as well as improve the overall user journey so that we could have a better and seamless experience for our candidates as well as for companies that are using our platforms. The developer quickly understands the team. I am very happy with my experience with them. We couldn’t have done this without the support of Riseup Labs.

Ishtiaque Ahmed, UI Designer at at Divergent Technologies Ltd.Verified Review
Posted on Nov 11, 2021

“They are true professionals. Also they are very good at assessing needs.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

They are true professionals. They have an excellent portfolio of companies and make apps that are very clean and easy to use. Also, they are very good at assessing needs. The questions were very detailed sometimes.

Tanvir Rahman Prince, Software Engineer at Dream71Verified Review
Posted on Nov 8, 2021

“The team has always done a great job on estimating timelines.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Riseup Labs provides better communication than other agencies. As well, they’re more flexible when working with an integrated team. Other providers prefer to have a completely separate scope rather than working with our engineers.

Mohammad Foysal, Director at Sky-Blue Global Limited.Verified Review
Posted on Oct 12, 2021

“They are fantabulous”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Digital MarketingGame DevelopmentBusiness Services

They are super professional and dedicated. Their customer service is undoubtedly brilliant.

Shaikh Imran Hossain
Shaikh Imran Hossain, Mobile Application Developer at Rokkhi limitedVerified Review
Posted on Sep 9, 2021

“Great team to work with!”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

Very professional company to work with. There are many companies out there that can get the work done as per your requirements but, a very few are able to go beyond that - and that's exactly what Riseup Labs is doing. It was a pleasure working with you. Your expertise and advice are very much appreciable.

Promi Nahid
Promi NahidVerified Review
Posted on Jul 15, 2021

“Riseup Labs provides a clear discovery call to understand client requirements”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game DevelopmentDigital MarketingMaintenance & Support

Riseup Labs developed a website for our company, which helped us articulate our vision for the platform including the look, feel, and functionalities. Their team also helped us to advise our company on best practices. They ensured the website was scalable, Their team performed all the technical work—front and backend. They managed product launch, handling administrative tasks to guarantee the process went smoothly. Our project with Riseup Labs was to develop 3D Character & Props Development for a project. For us, the project has been done with good quality. All of our expectations have been fulfilled. The majority of the time, the developing team of Riseup Labs tried to drive me in the correct direction and helped me to make a good choice in building the app in comparison to the market.

Mathew AdamsVerified Review
Posted on Jul 12, 2021

“Riseup Labs is that they have experience with augmented reality apps. ”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game DevelopmentApp Designing (UI/UX)Artificial Intelligence

I contacted more than 20 app development companies but they were not responsive, not confident, and had zero knowledge on augmented reality app development. I then contacted Riseup Labs, and they really gave me good information, support, and even more ideas to improve my app and complete the idea. The best reason to choose Riseup Labs is that they have experience with augmented reality apps.

Dip SarkarVerified Review
Posted on Jul 5, 2021

“Professional 2D/3D animation company”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

I'm so happy to work with you guys! You have created an awesome 2D Character animation for our company that I really love! They started sketching all the characters from scratch. After I agreed on the sketching they started colouring the storyboard, then the animation. I was reviewing and suggesting editing back and forth! They were so helpful to fulfil my needs. They really helped me make my promotion video as I want and Like it! The next video 100% they are gonna make it!

Tahsina Zannat
Tahsina ZannatVerified Review
Posted on Jun 14, 2021

“Best company in Bangladesh for making mobile games, apps, and web syste,”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Game Development

They are the best company I have come to know specially on mobile games. I have played their mobile games those are really great and fantastic work. Quality of graphics is the best. I came to know one of their game designer mohaimin, such a generous person. Their mobile application works are good too.

Focus

Service Focus of Riseup Labs

How the team's effort is distributed across services.

30%20%20%20%10%

Industries Focus

5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%

Client Focus

Small Business50%
Medium Business30%
Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
AI-Assisted Coding
Cursor
AI-Assisted Full-Stack Engineering
Lovable
AI-Assisted Prototyping
GitHub Copilot
AI-Assisted Projects
Selected Work

Client Portfolio of Riseup Labs

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Gaming25%
Other Industries3%
Education11%
Healthcare6%
Nonprofit20%
Entertainment3%
Media5%
Insurance1%
Industrial3%
Consumer4%
Social1%
Government5%
Travel6%
Business Services4%
eCommerce3%
Other3%
Major industry focus
Gaming

Project Cost

Not Disclosed41%
$0 to $1000058%
$10001 to $500001%
Common project cost
$0 to $10000

Project Timeline

Not Disclosed6%
1 to 25 Weeks61%
26 to 50 Weeks15%
51 to 100 Weeks19%
Typical timeline
1 to 25 Weeks

Clients: 12

UNICEFP&GEYKPMGSuperSonicSafe-Guard ProductsBBC Media ActionGameloftbKashRobiWHOSands

Portfolios: 81

Executive Interview

Executive Interview of Riseup Labs

Ershadul Hoque
Ershadul Hoque
CEO & Founder
Visit Profile

Please introduce your company and give a brief about your role within the organization.

Riseup Labs is an ISO certified leading technology solution and service provider company in Bangladesh, focusing mostly on the Web, Mobile, XR, and Simulator technologies. We design and develop intelligent, innovative and sustainable web systems, mobile apps, games, and interactive entertainment experiences on multiple platforms. We have been in business since 2009 and have become major creators and publishers in the market by releasing many successful products. Also, become a trusted partner by delivering customized solutions and services to brands like UNICEF Bangladesh, Unicef HQ, Unicef Italy, Robi Axiata Limited, BBC Media Action, Government of Bangladesh and Information and Communication Technology (ICT) Division. We also have international clients from different countries, like - USA, Canada, UK, Australia, Belarus & Israel.
My role in the organization is to make sure everyone is on the right path and moving towards the organization goals in the right way. I do regular weekly meetings and monthly progress meetings with different team leads. In those meetings I try to give solutions to the problems everyone is facing and progress they’re making for each project. Besides that, I also find time to meet our recurring clients periodically and try to understand their pain points and opinions about the services they’re getting from Riseup Labs.

What is the story behind starting this company?

Back in 2009 my initial plan was to open a game development startup. Being inspired by the release of iPhone & iPod by Apple, it was my intention to take the early advantage of the Apple app store platform and create casual games for the iOS users. We started with a small team of a few developers and artists. Everyone was very new to this platform and super excited to create some amazing experience for the iOS users. First game we made for iOS was ‘Tap Tap Ants’ and this game was downloaded more than 15 million times. We had great success from the beginning and we have released many successful games after that. After 2 years, we also started releasing mobile apps in utility, productivity and entertainment categories. Both the Apple app store and Google play store became crowded within a few years and it became very hard to become successful by publishing mobile apps and games. From then we started focusing on giving service in B2B. And it didn’t take long for us to also start getting success in B2B, within a few years we became one of the trusted sources for many companies.

What are your company’s business model–in house team or third party vendors/ outsourcing?

We have 2 models - project basis and resource hiring. Clients can give us the whole project by fixing a budget based on the scope of that project. On the other hand, if a client wants, they can hire resources on a monthly or daily basis to work for their project. Both have pros and cons. When clients give us a whole project within a fixed budget, there is no scope to bring major changes in the project while developing. We have to fix almost everyone during the initial research phase and we can’t change much when we start developing since we have a fixed budget and timeline on hand. But when clients hire resources, they have every opportunity to make changes and control project development by themselves. This can increase their development cost but on the other hand give flexibility to develop a great product.

How does your company differentiate itself from the competition?

Mostly we’re different from others in the following areas: we’re customer obsessed, we always try innovation, we think long term and try to bring excellence in the operation. When we start a project, we always work like this is our own product. We try to own it during the development phase. This really helps us to bring the best from everyone and give clients extra and more than their requirement within their budget. Making long term relationships with our clients is one of the core in our team. We never go for short term profit. We have 4 core values as follows:
●    Customer Obsession: Quality, Honesty, Commitment to Customers 
●    Eagerness to Invent: Innovation, Growth/Personal Development, Courage
●    Long Term Thinking: Proactivity, Diversity, Impact, Transparency, Trust
●    Operation Excellence: Professionalism, Teamwork, Fun, Simplicity, Collaboration, Ownership

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We’re mostly serving the UN, NGO, Government, telco, health, ecommerce, education, and entertainment industries. But we’re not limited to these and open to any industry where we have the capability to contribute. Most of our customers are repetitive, around 80% of them are repetitive and that is because of our core values. We never found a client who marked us as a bad service provider. Most of them come back to us for upgrades and new projects. Sometimes they work as an evangelist of Riseup Labs and bring new customers for us.

Please share some of the services that you offer for which clients approach you the most for?

There are many services we offer to our clients. But clients approach mostly for app development and game development service. We have a huge history of success in the game and app industry and because of that reputation we usually get lots of clients. Also we rank well in google search for related keywords for these services, that's why we used to get organic leads from Google a lot. But recently after the pandemic, we have started getting a lot of approaches for web-based solutions, specially in ecommerce, elearning and ehealth industry.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

We have a very high customer satisfaction rate. We always survey our clients after a delivery or when a project is completed. Based on that report we evaluate everyone who had worked on that project. That’s why everyone in the team tries to give their best while developing the project and to meet client satisfaction. 
To care for clients' needs and requirements, we always try to be very friendly with our clients. We give them scopes to define their requirements. We also give them scope to give us change requests. We communicate with our clients very regularly and frequently to show our progress. We’re available in most of the online communication tools. We always try to listen to our clients' pain points and try to give them a solution which best fits their needs. All of these create a confidence level and level of trust in our clients, which motivates them to stick with us for more and more projects.

What kind of support system do you offer to your clients for catering to their queries and issues?

We offer 24 hours / 7 days customer service to our clients. We know how important it is to be available when our clients are looking for us to solve an issue or even to add a new feature in the shortest possible time. We’re always ready to work hard to add more values for our clients. We have a dedicated support team who took care of multiple channels where we used to get support responses from our clients. We always try to solve an issue immediately. If we can’t solve an issue immediately for technical reasons, we always keep communicating with our clients until we solve that issue.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

We’re very flexible on the billing issue. We really give complete options to our customers. They can pay per feature, pay per milestone/phases/versions, pay per month, fixed cost, or pay in advance or pay at the end. We don’t force anything on the client. We discuss and decide mutually. But sometimes for large projects we try to get an advance at the beginning before committing. Similarly, we try to do the same for the clients with whom we’re working for the first time. Otherwise we’re very flexible and give clients every opportunity to design the billing structure.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

Yes, we take lots of projects which just meet our basic budget requirement. We don’t have any fixed minimum budget requirement but based on the project scope, we calculate the minimum budget we require to develop that project. Then we try to get that project with additional profit. But sometimes we don’t get what we were looking for. And sometimes we try to get a project even with minimum budget requirements. Mostly we make this decision when we want to improve our portfolio in that specific industry or we have a target to develop a similar product for the larger market.

What is the price range (min and max) of the projects that you catered to in 2020?

This really depends on clients and type of requirements. Average project price range in 2020 was around USD 30,000. We had a few small projects that we normally do to strengthen our portfolio quality and gain experience. We normally don’t want to make good profit from those projects. On the other hand, we also had a few large projects that worked like fuel for the company and helped us to invest more to develop our own products for different platforms. This is one of our goals to develop sustainable SaaS products for the future which will help the company to depend less on the clients projects and be more like a product based company rather than only a service based company.

Where do you see your company in the next 10 years?

One of our goals is to establish SaaS based own products for the market. So that we can serve more clients with less effort and develop ourselves more like a product based company rather than only a service based company. We like to develop products which will solve problems for most of the businesses. In that way, we can resell the same products to many clients directly without or with required customization. Selling products to more clients means solving more problems for more people and making a better world. We have already started our SaaS based product development journey. We are focusing on developing apps/plugins/extensions for Shopify, Bigcommerce, Wordpress and Magento platforms to solve many problems ecommerce business owners are facing right now. We believe to serve 20 million+ ecommerce store owners better than ever before by creating better products for them.

Where we are

Locations (1)

Offices where Riseup Labs operates.

Headquarter
Bangladesh

Bangladesh

Floor 14, Tropical Alauddin Tower, Plot No-32/C, Road-2, Sector-03, Uttara
Dhaka, Dhaka 1230
880-175-974-7387