Julia Neganov, PR Assistant at SafeDNS IncVerified Review
Posted on Aug 19, 2019
“Good proofreading expertise”
We used David's services in 2015 to proofread our tech startup copy and were quite happy with the results.
ReVerb
Your faithful marketing assistant
Overview
About ReVerb
ReVerb is an American digital agency, providing a full cycle of marketing services for IT companies, hi-tech startups, ICO projects, and industrial enterprises. Our services include but are not limited to technical content creation, email marketing, SEO, SMM, ICO promotion, design, video production, public speaking, etc.
We believe promotion and branding are the leading aspects of business growth and development, thereby attracting new clients and retaining the existing ones. Through the high-quality content and impressive design concepts, you’re guaranteed to expand your customers base, thus increasing your total income.
The fact is, contemporary users are fascinated by unusual solutions and out-there novelties in the realm of technology, so offer them a chance to be a part of that innovative world. Show them how your company is growing, share the latest news and updates, and establish positive communications with your target audience by means of advanced marketing tools and channels.
At ReVerb, we gathered effective approaches and techniques designed to engage even the most indifferent people with a client’s services. We offer a great opportunity for you to promote your business. Let the world know about you, yell your name from the rooftops, become a thought leader, choose ReVerb as your professional promotion assistant!
What clients say
Review Analytics of ReVerb
Every review is verified through Goodfirms before it's published.
Review Summary
Clients consistently praise ReVerb for high-quality copywriting, proofreading, and editing services delivered with speed and responsiveness. The team is noted as reliable, professional, and detail-oriented, with strong communication and a customer-focused approach. Many highlight the founder David's personal involvement and approachability as a key differentiator, along with the company's ability to meet deadlines while maintaining flexibility and value for money.
✦ AI-generated summary. May not reflect every review.
What reviewers mention most
Gabriel Inler Rosenbaum, Executive director at O3 Design, branding and packaging design agencyVerified Review
Posted on Aug 12, 2019
“Very professional results.”
We are very satisfied with the service that Reverb provided.
Esther KatzVerified Review
Posted on Aug 12, 2019
“Recommend”
I have been working with Reverb for 2 years and their services are excellent. I hired them for technology and business strategy content writing. Fast delivery, understanding of technology, reliability in terms of deadlines.
Liliya ShakhovaVerified Review
Posted on Aug 9, 2019
“Quick and professional job!”
We have been working with David for almost 2 years, mostly with the texts - translating, editing, copywriting and so on. David helps us within the tight deadlines so much (even on weekends). With the help of ReVerb we have excellent texts in English.
Alexander BelanovskyVerified Review
Posted on Aug 5, 2019
“Excellent experience”
We've collaborated a few times when I needed to edit my texts, and I always had positive impressions. ReVerb is a friendly, cooperative and trustworthy partner.
Dariia (Dasha) KogutVerified Review
Posted on Aug 5, 2019
“Excellent marketing expertise!”
David [ReVerb] is not only an amazing person but a brilliant marketing strategist! He helped me to figure out marketing focuses and cut unimportant things. For an early-stage company, this is very important! I highly recommend David, he is what you need if you want your marketing to work.
Dmitry VavilkinVerified Review
Posted on Aug 1, 2019
“Very reliable partner to work with!”
What I like most of all about working with David is that they would often do even more than we asked them! So when they were proofreading our texts, they wouldn't just correct mistakes but also make some suggestions to make our materials more fun and exciting to read. Great approach!
Galina DivakovaVerified Review
Posted on Jul 31, 2019
“Great service, have been working with ReVerb since 2016”
Dave and his team are a pleasure to work with, have been collaborating with them on text edits, proofreading and copywriting tasks for a few years now, in different companies. The result is always delivered on time, and the quality is top-notch. Recommend!
Nikolay MotuzVerified Review
Posted on Jul 30, 2019
“I enjoyed the process and result”
My colleague sent me to David and I had a perfect experience with copywriting and editing. I would definitely recommend!
Noa GurovichVerified Review
Posted on Jul 30, 2019
“Top Services! ”
I had a great pleasure working with David and his team and definitely do it again, as they provide top quality content and editing services, always on time, and extremely professional. Press releases, articles, promotional materials, flash news and many more. Highly recommended!
Kateryna Cengiz (Kozhukhar)Verified Review
Posted on Jul 29, 2019
“Our trusted partners”
The company is the one you can absolutely rely on. Available almost 24/7, quick to respond and dedicated enough to provide us with all the services we need. However, mostly we cooperate through texts editing.
Markiyan MatsekhVerified Review
Posted on Jul 29, 2019
“Sounded to good to be true!”
Few of my friends recommended me their services, but I turned skeptical when I learned their rates. I was pleasantly surprised to be wrong, these guys deliver!
Ivan Talaychuk, Co-Founder, CEO at Pibox.comVerified Review
Posted on Jul 16, 2019
“These guys are really fast and to the point”
I had numerous project with them and all the time they did everything without help of an additional management from my side, and they did everything fast which is critical for companies nowadays.
Oleg Voronko, CEO at Phonal TechnologiesVerified Review
Posted on Jun 25, 2019
“Perfect copywriting and editing services”
I'm happy to outsource the copywriting and editing tasks to ReVerb. They work promptly until the result is flawless (no matter what amount of iterations does it require to achieve). Strongly recommend.
Egor Kaleynik, Marketing Team Lead (external) at Geek-Solutions LLCVerified Review
Posted on Jun 13, 2019
“Perfect collaboration experience”
I addressed David several times about the proofreading of my texts in English. Every single time it was flawless on all counts. David is not only the native English speaker, but he's also great on IT related topics, as well as lightning-fast in delivering results. I hope there will be no circumstances which will lead me to change him to another proofreader. Thank you very much!
Focus
Service Focus of ReVerb
How the team's effort is distributed across services.
Industries Focus
Client Focus
Small Business40%
Medium Business40%
Large Business20%
Selected Work
Client Portfolio of ReVerb
Where their work concentrates - by industry, budget, and timeline.
Project Industry
Other33%
eCommerce33%
Gaming33%
Major industry focus
Other
Project Cost
$0 to $1000067%
$10001 to $5000033%
Common project cost
$0 to $10000
Project Timeline
1 to 25 Weeks100%
Typical timeline
1 to 25 Weeks
Portfolios: 3
Executive Interview
Executive Interview of ReVerb
David Roberts
Founder & CEO
Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Thanks to the Goodfirms listings, we get a good portion of referral traffic daily. The majority of our website visitors coming from Goodfirms are potential clients interested in our range of services so that GF gives us a great opportunity to generate qualified leads passively.
Please introduce your company and give a brief about your role within the organization.
I’m Dave Roberts, the Founder of ReVerb. I do a lot of project management, editing for clients, and sales. My hobbies include learning other languages, powerlifting, and spending time with my family. I’ve lived in the USA, Kazakhstan, Estonia, Austria, and Costa Rica and traveled through and worked in 50 more countries. I speak Russian as a second language and shamelessly speak English with a Minnesotan accent.
What is the story behind starting this company?
ReVerb is a Digital Marketing Agency I founded around 2017. I work from Rochester, MN but most of the team works from other locations from their home office or favorite coffee shop.
It really came about as a process. Previously, I had been working as a marketing consultant with a variety of really cool tech companies and startups after my own Animation business in Tallinn, Estonia failed in 2012. After a while, I kept getting invited to speak at tech events, mentor at hackathons, and generally be more involved in the tech community. It was always a lot of fun and super interesting to be involved in the early stages of a new startup. It got kind of limiting to just work with one or two clients at a time. It also was the case that many companies just needed a few tasks here and there, such as localizing their texts in English or writing some sales emails. Eventually, I started hiring more staff to help keep up with demand. As of 2021 we’ve worked with about 800 different tech companies and startups mostly in Europe, Israel and Singapore.
It really came about as a process. Previously, I had been working as a marketing consultant with a variety of really cool tech companies and startups after my own Animation business in Tallinn, Estonia failed in 2012. After a while, I kept getting invited to speak at tech events, mentor at hackathons, and generally be more involved in the tech community. It was always a lot of fun and super interesting to be involved in the early stages of a new startup. It got kind of limiting to just work with one or two clients at a time. It also was the case that many companies just needed a few tasks here and there, such as localizing their texts in English or writing some sales emails. Eventually, I started hiring more staff to help keep up with demand. As of 2021 we’ve worked with about 800 different tech companies and startups mostly in Europe, Israel and Singapore.
We’re kind of like the secret weapon of some of the most successful companies in Eastern and Central Europe. For instance most of the“Unicorns” from Ukraine and Belarus have ongoing or have had relations with my company in some form or another.
What is your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team of content producers, ICO specialists, graphic designers, marketing experts, SEO specialists, and more. On the rare occasion, a client needs a service that we don’t yet provide, we hire for that immediately. Clients guide us on what services we need to be offering.
How does your company differentiate itself from the competition?
Our clients frequently become our friends as they come to rely on us for producing good results. And we genuinely care about their success, there have been more than a few holidays spent working with a client through one crisis or another. Over half of our clients have come through referrals from other clients as they feel safe knowing we’ll do a good job for them too. Clients place their trust in us to communicate their product and services to the rest of the world, meaning their company’s success often hinges on how well we do our job so we take that role very seriously.
We did have a Ukrainian client using a guy who worked in Ukraine as an English teacher to write and edit his texts. The client couldn’t understand why his texts were so poorly written. He thought hiring an assistant to his writer might be the solution. The client sought us out. We found the texts were written at maybe a 5th grade level with really poor grammar and limited vocabulary, and this American was taking advantage of his local friends by providing a poor service and charging too much. Not everyone who is a native English speaker, and happens to be in your country, is actually a good writer or editor. You’re better off trusting your texts with the experts(us!).
We did have a Ukrainian client using a guy who worked in Ukraine as an English teacher to write and edit his texts. The client couldn’t understand why his texts were so poorly written. He thought hiring an assistant to his writer might be the solution. The client sought us out. We found the texts were written at maybe a 5th grade level with really poor grammar and limited vocabulary, and this American was taking advantage of his local friends by providing a poor service and charging too much. Not everyone who is a native English speaker, and happens to be in your country, is actually a good writer or editor. You’re better off trusting your texts with the experts(us!).
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Tech is our bread and butter. That’s a pretty broad niche, but here we are. We also cooperate with numerous businesses from other sectors, starting from healthcare and ending with the pet industry.
Please share some of the services that you offer for which clients approach you the most for?
Localizing texts in English. I speak Russian as a second language after spending 2+ years in the Peace Corps in northern Kazakhstan, and my wife is from there. So when I read a text written in Russ-lish I can understand what they’re trying to say and make it clear for native English speakers. We also offer English copywriting with SEO which is hugely popular among our clients to make sure their service or product is explained perfectly for their target audience while bringing in traffic from search. Blockchain services including white paper writing are also hugely in demand again.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
LOL. Well Pretty high, I think we once received 4.5 stars out of 5 on another review website and that was the lowest ever. That was from a client who was doing it ironically to be the first non-5 star review.
To make sure clients are happy with our content, we allow them to ask for revisions after the copywriting is done. We then make the revisions asap. For edits, we use suggestions in Google Docs so all changes are tracked and they can rest assured that the meaning is kept.
For blockchain white papers, we typically take two weeks to write the paper out. Then we open it to revision requests from the client. We make the changes if any. Then we add the infographics and make any additional changes to the client requests. We stay in close contact with the client via Telegram chats.
To make sure clients are happy with our content, we allow them to ask for revisions after the copywriting is done. We then make the revisions asap. For edits, we use suggestions in Google Docs so all changes are tracked and they can rest assured that the meaning is kept.
For blockchain white papers, we typically take two weeks to write the paper out. Then we open it to revision requests from the client. We make the changes if any. Then we add the infographics and make any additional changes to the client requests. We stay in close contact with the client via Telegram chats.
What kind of support system do you offer to your clients for catering to their queries and issues?
They ping me on Skype, FB messenger, and Telegram, or shoot an email to me. We troubleshoot issues 24/7 as we have team members awake in each time zone.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We try to be flexible with clients on this, as they’re in different stages of development. We love cryptocurrency Fast transactions. Cheap and easy to convert to fiat as needed... Wise(formerly transfers) is really good nowadays with their low costs of same-day deposits. Payoneer is reliable but slow. PayPal works well but can be expensive for larger projects. Wire Transfer is ok, but the bank fees only make sense for projects over $1000. And.co and the card are fine but actually more expensive for us while taking a few days to hit our bank account.
We work on retainers. Payment upfront. It has been the case in working in Eastern Europe that a client may delay payment or “forget” to pay until they need our services again. To avoid that we insist on payment at the start.
We work on retainers. Payment upfront. It has been the case in working in Eastern Europe that a client may delay payment or “forget” to pay until they need our services again. To avoid that we insist on payment at the start.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
Big, fat, small, tall, we love them all. We take on all project sizes and scopes. Sometimes a client just needs a social media post edited, other times they need a whole marketing campaign crafted. It’s all good.
What is the price range (min and max) of the projects that you catered to in 2020?
Our smallest projects go for 4 cents per word for edits, and our largest ones are blockchain white papers at $10,000. We’ve been loving the return of high BTC prices which has correlated with an increase in White Paper and blockchain-related content projects.
Where do you see your company in the next 10 years?
We’re expanding so much these days that our HR Manager is constantly on the hunt for new staff. So we’ll be expanding our team to meet these demands as we grow. We also have some good insight at this point into which companies will be successful in the long term and may start taking equity in these companies we identify early on to take a larger, more prominent role in their long-term success.
Where we are
Locations (1)
Offices where ReVerb operates.
