Best AI Customer Experience Platform for Retail
Overview
Every customer, everywhere, finally known.
Knoativ is the complete AI Customer Experience Platform for Retail, built for brands tired of treating the same shopper like three different strangers just because they bought in-store, browsed the app, and called support.
We turn anonymous buyers into known, loyal customers who spend more, come back more often, and cost less to serve. Three products, one shared customer view: Valus Loyalty builds relationships. LyraCX Commerce makes every channel feel like one brand. And WiseRep AI is your best AI sales agent, answering calls and messages in under a second in 40+ languages, day or night.
The numbers back it up: 92% CSAT, 20% higher retention, 60% lower cost to serve, 10M+ loyalty members, $41M in loyalty-attributed sales. Trusted by a Fortune 10 brand and grocery leaders like Bin Dawood and Danube.
Make every customer feel known.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“From local recognition to Global Brand Recognition within two months”
We asked Knoativ to build and manage our brand and we’re thankful we asked them to do so. They were highly potential with timely delivery that helped us scale the business easily for global recognition
“They did quality work! which was the most beneficial for me.”
While watching their PPC services page, we contacted them about their expertise. Knoativ showed us their strategy to go forward with the work. After one to two months, we were getting a significant amount of prospects that were turning into leads. After then, we followed up with more insights and molded the original strategy into a long-term growth strategy through Knoativ's team's help.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Where we are
Offices where Knoativ operates.
