Overview

About JetSoftPro

JetSoftPro is an AI-first engineering company helping businesses design, build, and scale intelligent software systems. Our team of experienced engineers and technology experts supports companies worldwide in achieving their technology and business objectives through advanced software development, AI solutions, and data science.

For over 20 years, JetSoftPro has helped organizations modernize their technology and accelerate digital transformation by delivering innovative, efficient, and scalable solutions. We combine strong engineering expertise with a partnership approach, supporting clients from architecture and development to integration and long-term product evolution.

Our cooperation principles

Agility. We quickly adapt to changing technology landscapes. Our R&D team continuously explores emerging technologies and integrates them into practical engineering solutions.

Performance. Our engineering culture, modern development practices, and open-source technologies allow us to deliver reliable and high-quality software efficiently.

Scale. Our ecosystem of partners and specialists allows us to assemble the right expertise for each project. Strong project management and engineering processes ensure consistent quality as solutions grow.

Why JetSoftPro

20+ years of engineering experience
400+ delivered projects
300+ businesses served worldwide
200+ engineers and technology specialists
95% of clients ready to recommend JetSoftPro

What clients say

Review Analytics of JetSoftPro

Every review is verified through Goodfirms before it's published.

4.936 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication4.9
Overall5.0
Review Summary
Summarized from 36 verified reviews · Updated August 2026
Clients consistently praise JetSoftPro for strong communication, technical expertise, and reliable project delivery. The team is noted for meeting deadlines, responding promptly to inquiries, and demonstrating flexibility in adapting to changing requirements. Developers are described as knowledgeable and hardworking, with effective project management and a proactive approach that often exceeds client expectations. On-time delivery, competitive pricing, and seamless integration with client teams are frequently highlighted strengths.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of JetSoftPro
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What reviewers mention most

Karl Clinger, CEO at Enterprise Linux ProfessionalsVerified Review
Posted on Jun 21, 2024

“Excels at overcoming development challenges with clear, responsive communication”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

We turn to JetSoftPro for especially difficult development issues. They always have the expertise required to solve any issue we run into. They are particularly useful when navigating DevOps environments, as they are skilled in every pipeline tool with which we have been confronted, from version control all the way to production orchestration. This project accomplished many objectives. The original code in a PHP application was poorly written and needed to be refactored and optimized. We needed somebody who could make sense of the code and update it in preparation for provisioning additional instances for new clients in a new environment. JetSoftPro was able to organize a team perfectly matched to the project. As unexpected needs arose, they were able to grow the team to add the specific talent required to resolve the issues. They were quickly able to reproduce an environment for development, establish a code repository, and begin working on functional code. Software versions were out of date, so we updated them. Security was outdated, so we hardened the environment. Though our original focus was on development, JetSoftPro was able to modernize and automate the entire process into a DevOps pipeline, which dramatically improved the software modification process. This has made ongoing development and maintenance much better as well. I had the privilege of meeting the executives of JetSoftPro many years ago while visiting Lviv, Ukraine. I kept in contact with the CEO (Serhiy) as their organization grew. I have called upon JetSoftPro for smaller projects, and when I was tasked with finding a solution to this development task, I was fully confident that they were equal to the task. I was able to request that some of the previous developers I had worked with also work on this project, and they were able to accommodate my request. Every project with JetSoftPro always starts with a SCRUM Master/Project Leader whose primary task is to help define the project and build the SCRUM Team. This project was larger in scope than the others we have done in the past, so there were more team members. We had Developers and Operations on the team. When required, our team was able to call upon additional team members for expertise needed for specific tasks. There was always accountability for the hours consumed with a breakdown of tasks associated with the hours worked by each team member.

AnonymousVerified Review
Posted on Jun 21, 2024

“JetSoftPro's expertise and dedication resulted in a highly productive partnership that exceeded our expectations.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

We aimed to create the best product within a fantastic timeframe and at a fair cost, which is challenging when working with offshore developers. Communication and quality are often concerns, but JetSoftPro provided a team of professionals with a proven track record who exceeded our expectations. JetSoftPro developed a real-time robotics control Windows-based application for configuring, tracking, and controlling the industrial Gecko and Tactile robot grippers. These innovative robots revolutionize human-robot collaboration, being the world's first market-ready adhesive gripping solution. They can easily pick up flat and smooth surfaces, such as solar panels and metal sheets, as well as more porous surfaces like printed circuit boards. By eliminating the need for compressed air and hose systems, these robots reduce energy and maintenance costs and improve the work environment by minimizing noise and dust. Throughout the project, JetSoftPro demonstrated their commitment and expertise. They meticulously itemized their work, notating each quarter-hour, which allowed us to review their progress iteratively. Their high-quality work and professionalism are the reasons we've continued doing business with them. Although there are challenges with remote partnerships, JetSoftPro made it feel like the next best option to having an in-house team. We had daily meetings twice a week and demos every Friday. Communication was primarily via email, Skype, and JIRA for project management. JetSoftPro's team was diligent, eager to get things right, and provided the best value.

Simon Kelly, Co-Founder at Emex Software LtdVerified Review
Posted on Jun 20, 2024

“Effective project management and flexibility.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

We decided to augment our internal development team with JetSoftPro, focusing on a project located in Lviv alongside our current team. After interviewing several firms, we selected JetSoftPro due to their strong impression and capabilities. Our project involved taking our full mockup of the software's look and feel and developing it into a fully integrated solution for our main SaaS application. Throughout the project, JetSoftPro provided a team of 4-5 people, including Mobile UI, Senior Full Stack, and Mid-Level developers. Their flexibility was evident as they adapted to our changing needs, replacing team members as necessary. The tool they developed has now been deployed to our existing customers and has become a core component of our Emex offering for all clients. Project management was handled by our permanent team in Lviv, and JetSoftPro's group proved to be very effective in their roles. They consistently met deadlines and maintained high standards of work quality. The team's commercial flexibility was particularly commendable, as they accommodated our needs and provided the necessary resources throughout the project's duration.

Aishah Alenezi, Co-FounderVerified Review
Posted on Jun 20, 2024

“The team delivered a fantastic smartwatch app with transparent communication and strong project management.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

We were looking for a development team to create a smartwatch app tailored for people with special needs. After considering a few third-party solutions, JetSoftPro stood out due to their comprehensive skill set. They provided a well-rounded team, including a proficient project manager who handled the job perfectly. From the start, JetSoftPro impressed us with their transparency and dedication. They set up daily meetings to keep us updated on the project's progress and provided a project management tracker that allowed us to monitor each step. Their suggestions for improving the app and offering additional user options were invaluable. In just eight months, JetSoftPro successfully delivered the project. The final product exceeded our expectations, reflecting their attention to detail and commitment to quality.

AnonymousVerified Review
Posted on Jun 20, 2024

“Unfailingly provides highly vetted resources that are committed to delivering exceptional solutions.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

We didn’t have the internal resources to meet our external clients’ needs, so we were looking to hire additional development team resources. JetSoftPro stepped in to provide a comprehensive range of services, including UI/UX design, software development, web development, mobile development, business analysis, QA, and maintenance. The team at JetSoftPro comprises roughly ten people, including software developers, designers, and a business analyst. We primarily communicate with their sales representative and project manager. From the beginning, JetSoftPro has been a constant help, and they continue to meet expectations with their quality work. When the MVP was delivered to one of our third-party clients, they were extremely satisfied with the team's output. This success led to a significant investment in our company from that client. JetSoftPro's responsiveness and commitment to delivering exceptional solutions have enabled us to maintain a harmonious relationship with our third-party customers, ensuring continued collaboration. I researched and considered roughly six companies for this project. JetSoftPro stood out due to their excellent communication skills and their ability to ask the right questions. Their detailed estimation also played a crucial role in our decision to choose them.

Ben Barker, Product Director at Speakers for SchoolsVerified Review
Posted on Jun 20, 2024

“JetSoftPro has ample expertise and a strong commitment, successfully resolving app vulnerabilities and ensuring a smooth product launch.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Our organization, which has been around for about ten years, decided it was time to optimize our online platforms to maximize our reach and services. JetSoftPro joined our software development pipeline, working in sprints with our internal engineering team to build an application and a CMS platform using our existing tech stack. They also handle app maintenance, ensuring our newly built application always functions optimally. Recently, we tasked them with developing an experience portal to serve as the main avenue for all our digital operations. We work with four resources from JetSoftPro: a .NET developer, a Xamarin developer, a QA engineer, and a frontend developer specializing in Angular. Before engaging with JetSoftPro, we had onboarded two development agencies that unfortunately did not meet our goals and expectations. After a diligent research and vetting process, we shortlisted JetSoftPro. Their clear-cut approach and genuine interest in building our product convinced us to hire them as an extension of our team. Despite being behind our original schedule by 3–4 months due to several loopholes in the product partially developed by the previous agency, JetSoftPro stepped in to resolve all those vulnerabilities and create new solutions. As a result, our product is now live, securing over 6,000 app downloads so far. Everyone is pleased with JetSoftPro's work. We communicate via Slack, have weekly check-ins via Microsoft Teams, and rely on Jira for project management. JetSoftPro is a responsive and deadline-oriented team that works efficiently with our internal development team. They produce high-quality deliverables and provide prompt and transparent project updates. They take part in every project phase with evident dedication and interest, making us truly feel they are an extension of our own team.

Michael Movitz, Co-Founder at BrandjectoryVerified Review
Posted on Jun 19, 2024

“JetSoftPro has done an outstanding job, consistently delivering perfect results and fostering a strong partnership.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

JetSoftPro began by setting up our server on AWS, which they continue to monitor. They have since implemented numerous upgrades to our platform, such as refining our registration process and making user pages customizable to allow users to build their profiles. They also enhanced the social media aspect of our platform by adding features like document sharing and group chats. Additionally, they improved our search functionality, making it easier for our customers to discover each other. The team’s commitment to the project has been exceptional, consistently delivering high-quality results. Their project management skills are excellent. Using Jira, they list our various projects and tasks and provide accurate time estimates for completion, typically meeting their deadlines. Communication is also a strong point; we have weekly meetings and maintain almost daily contact via Skype and email, ensuring we always know what they’re working on.

Thai Nguyen, at BrightQueryVerified Review
Posted on Jun 19, 2024

“Greatly impressing our clients with their proactive project management and flexibility.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

We partnered with JetSoftPro to create a login dashboard that allows users to load and visualize data. Initially, our clients were working with raw CRV files and requested a more refined UI to interact with their data from various perspectives. JetSoftPro stepped in, analyzed our data, and provided a solution that perfectly met our clients' needs. Previously, we faced challenges locally, particularly in visualizing data with Python developers. JetSoftPro brought their data analysts and BI experts, who helped us map out and organize new data for our clients. The result was a sophisticated dashboard that enabled clients to view large datasets without relying on their analytics departments. JetSoftPro utilized Postgres on an AWS stack with Elastic for the backend and experimented with several analytics tools like Tableau, Looker, and SaaS. Ultimately, we developed our own platform with a Postgres database and JavaScript libraries for data visualization, achieving the desired results. We also provided JetSoftPro with market comparison matrices to customize the data visualization. They helped us with maintenance and support, ensuring our hosting capabilities were robust. Thanks to JetSoftPro, we now have a comprehensive set of APIs and a dashboard where clients can upload files, connect with private companies, and access data, financials, history, and performance results. JetSoftPro’s project management has been outstanding. They consistently provide or find the right people for our needs. Communication is seamless via Asana, Skype, Google Hangouts, and Zoom. Their flexibility is particularly valuable; when clients request specific data types, JetSoftPro always finds the right experts to assist.

Roy Tal, Lead Product Manager at Monitors AnyWhereVerified Review
Posted on Jun 19, 2024

“We have consistently achieved our goals and expanded our product’s capabilities.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Our partnership with JetSoftPro began in 2018, and since then, they have been instrumental in our company’s evolution. Initially, we were seeking to expand our product with new features and reach new markets, all within a limited budget. JetSoftPro enabled us to build an effective team combining backend, frontend, and QA developers perfectly suited to our needs. We discovered JetSoftPro on Upwork and chose them based on their excellent communication skills and positive client reviews. Over the years, our product has grown from an offline version to a successful web-based solution, now implemented for hundreds of users worldwide. Each new feature and improvement they introduce elevates our product, opening up new market opportunities. JetSoftPro’s project manager is outstanding, demonstrating excellent communication and interpersonal skills. We primarily use JIRA for task tracking and Skype for communication, ensuring smooth and efficient project management.

Graham Morehead, CTO at Midas BrandsVerified Review
Posted on Jun 19, 2024

“JetSoftPro’s expertise and straightforward approach significantly enhanced our team’s effectiveness and project progress.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Our experience with JetSoftPro has been outstanding. We initially hired them to develop backend architecture on AWS, including Lambda, S3, API Gateway, SNS, and RDS. Their involvement extended beyond the initial scope, assisting with Shopify integration, authentication, and Flutter development. We chose JetSoftPro after evaluating several vendors, impressed by their excellent customer service and ability to leverage the part-time expertise of their engineers for unique challenges. Their ability to handle unprecedented tasks was a key deciding factor. The project involved developing key integrations, building backend functionalities, and connecting them to enable our core technologies. JetSoftPro delivered several robust codebases, now successfully deployed and operational on AWS. Throughout the project, we worked closely with four main team members, but benefited from the expertise of about nine people in total. The project manager was crucial, enhancing the effectiveness of the entire team. She efficiently integrated necessary expertise from their network for additional capabilities, making the process seamless from our perspective. Daily stand-ups with ticket reviews ensured consistent progress, and any blockers were swiftly overcome. JetSoftPro frequently demonstrated new functionalities, maintaining transparency and momentum. Using Jira in a Kanban format streamlined our workflow. JetSoftPro excelled in managing a complex, long-term plan while remaining flexible to accommodate new, spontaneous requests. Their ability to adapt and provide effective solutions was impressive.

Matt Harper, PMP, Project Manager at Advanced Open SystemsVerified Review
Posted on Jun 19, 2024

“JetSoftPro's organized management and proactive communication have been crucial to the successful launch and ongoing success of our cloud-based application.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Our collaboration with JetSoftPro has been exemplary from the start. We discovered them through a web search, and it quickly became clear that they were the perfect fit for our needs. As the project manager, I assigned tasks and priorities, which the JetSoftPro developers executed efficiently. Their internal code review process, coupled with independent QA testing, ensured a high-quality product. Weekly calls were highly productive, with JetSoftPro developers actively participating and offering valuable solutions. The project team was distributed across the United States and Europe. Our U.S.-based team included the sysadmin, project manager, and client, while the European team comprised front-end developers, backend developers, database designers, a C# developer, big-data developers, and a QA person. JetSoftPro filled two backend positions and one big data position, contributing significantly to the project. JetSoftPro's involvement from the planning phase through to production was instrumental in launching a successful product. Our client is now actively selling the product, with new users continuously being added. JetSoftPro's support was vital in achieving this milestone. JetSoftPro excels in internal project management controls and can seamlessly integrate with your project manager, as they did with ours. Their organized approach and effective communication made collaboration straightforward and efficient. Despite the global stresses, particularly during the Covid pandemic, JetSoftPro maintained productivity and continued to deliver outstanding results.

AnonymousVerified Review
Posted on Jun 19, 2024

“JetSoftPro demonstrated exceptional flexibility and decision-making prowess, seamlessly integrating their team lead into our agile environment.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Our experience with JetSoftPro has been outstanding. We engaged them to recruit a team lead developer to enhance our existing team's capabilities. They presented us with multiple qualified candidates, and the developer we selected not only met but exceeded our expectations. The integration of their developer into our scrum team was seamless, thanks to JetSoftPro's efficient task distribution and clear communication within agile sprints. JetSoftPro's strength lies in their flexibility and minimal bureaucracy, which enabled swift decision-making and proactive problem-solving. They consistently offered multiple solutions to challenges, discussing each solution's advantages and disadvantages to ensure optimized decision-making. This approach not only streamlined our project but also enhanced our team's overall efficiency and effectiveness.

AnonymousVerified Review
Posted on Jun 19, 2024

“Knowledgeable developers and proactive approach ensured a successful app launch within our timelines.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

We chose them based on their reputation for delivering high-quality products on time, and they did not disappoint. The developers embedded themselves seamlessly within our product teams, collaborating directly with our managers to implement the required features. Throughout the project, they maintained biweekly sprints that kept us on track and ensured clear deliverables. The use of Flutter and Dart was expertly handled, resulting in robust applications for both Android and iOS platforms. JetSoftPro's professionalism was evident in every interaction. Their account managers were responsive and always available to address any concerns promptly. The attention to detail from their QA team was exceptional, providing us with confidence in the app's performance upon release. Customer feedback has been overwhelmingly positive, highlighting the app's functionality and user experience.

AnonymousVerified Review
Posted on Jun 19, 2024

“JetSoftPro delivered high-quality software promptly, exceeding expectations with their proactive and professional approach.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentSoftware Development

Working with JetSoftPro has been an exceptional experience. The team efficiently delivered an MVP that included an application interface for managing complex data workflows, a sophisticated entity model connecting these workflows through API calls, and a process logic for seamless, step-wise execution. Their responsiveness and proactive communication ensured alignment with our requirements at all times. The team's professionalism shone through as they consistently delivered high-quality work within reasonable timeframes. Furthermore, they demonstrated a deep understanding of our goals, often going above and beyond to propose ideas that enhanced the project beyond our initial specifications. Their commitment to our success was evident throughout the collaboration.

Vak Sambath, CPO & Co-Founder at CuantafyVerified Review
Posted on Jun 19, 2024

“The team delivered a fully functioning platform with a personable and flexible approach, exceeding expectations.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Working with JetSoftPro has been an outstanding experience. From the beginning, the team demonstrated exceptional flexibility and a personable approach, making them a pleasure to work with. They successfully translated our concepts into a stable and reliable system. Before partnering with JSP, we were limited to demonstrating "what if" scenarios to clients and manually creating reports. Thanks to the dedicated efforts of Volodya, Serhiy, Olesia, and the rest of the team, we now have a robust system that stands the test of time. Daily sync-up meetings were invaluable, as they allowed us to address issues promptly and refine requirements efficiently. The system developed by JSP significantly improved our sales, proving its effectiveness.

Focus

Service Focus of JetSoftPro

How the team's effort is distributed across services.

20%10%10%10%5%5%5%5%5%

Industries Focus

10%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%

Client Focus

Small Business55%
Medium Business40%
Large Business5%
Selected Work

Client Portfolio of JetSoftPro

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Fintech17%
Healthcare17%
Advertising & Marketing33%
Gaming17%
Education17%
Major industry focus
Advertising & Marketing

Project Cost

Not Disclosed100%
Common project cost
Not Disclosed

Project Timeline

Not Disclosed17%
1 to 25 Weeks17%
26 to 50 Weeks17%
51 to 100 Weeks50%
Typical timeline
51 to 100 Weeks

Portfolios: 6

Executive Interview

Executive Interview of JetSoftPro

Serhiy Kharytonov
Serhiy Kharytonov
Founder and CEO
Visit Profile

Please introduce your company and give a brief about your role within the organization.

JetSoftPro - this is a “one-stop shop” in software development. We develop comprehensive solutions for businesses of various levels, from Startup, ISV, SMB, and Enterprise scale with different business engagement models. We operate within the PDLC approach, meaning we develop the project at every stage from ideation to software implementation and integration, production setup and support, and digital marketing, based on usage data to improve each new iteration within our quality and security framework. We are an ideation R&D team with a high level of proactivity. We are always looking for ways for our clients to achieve their goals faster and more cost-effective than industry standards thus incorporating next of them in operations: ISO27001, ISO9001, CMM L3, GDPR, SOC2. That's why our solutions always meet clients’ expectations and are efficient and reliable. I lead JetSoftPro, and for me, this is a very important project because it revolutionizes the approach to software development outsourcing. While other companies only offer to perform a set of tasks, we think as partners to our clients, bringing technical expertise to the table. This is how we make every business we are working with stronger,  more efficient, and more successful.

What is the story behind starting this company?

Before JetSoftPro, I worked with the largest tech companies in Ukraine, holding C-level positions at SoftServe and ELEKS. Over the course of 30+ years, as a seasoned professional, I was a participant in shaping the software development industry and eventually saw a new opportunity because I realized that traditional outsourcing in the market was no longer sufficient. In the early days of the industry, we developed truly unique things, and clients ordered outsourcing for the sake of talent. Later, software development became an attractive industry, and the number of programmers trained superficially but capable of performing tasks in specific frameworks or tools increased.
As a result, development standards were established, and now 70% of the code written by people can be written by artificial intelligence. Over a decade ago, I realized that the technology sector was gradually losing its advantages, and it was time to create solutions to business problems rather than just writing code in an outstaff model.
Personal creativity, accountability, ownership, and responsibility for the final team result is part of the corporate culture of great teamwork. For this purpose, I created JetSoftPro as a platform that, in perspective, will automate the interaction between development teams and their clients’ efficient collaboration, and ongoing development quality management, and generate solutions mutually beneficial to our businesses.

What are your company’s business model–in house team or third party vendors/ outsourcing?

Since we are a one-stop shop, we offer various collaboration models. It can be a dedicated team, time and material, solution-based, cost+, or even a fixed price. We also have a brilliant R&D team that supports development teams in resolving any uncertainties to guarantee the result. We assemble teams for specific tasks or provide individual developers for staffing. Always - to complete the client's task quickly and at a reasonable price. We have set up our work so that the client does not worry about organizational details. It is enough for them to come to us with a vision of the task, and we take care of everything else, from team composition to marketing when the product is launched.

How does your company differentiate itself from the competition?

Our key differences are -
  1. One-stop shop. You get all your technology industry needs fulfilled by one trusted provider.
  2. Quality and Security framework. We've automated quality control to eliminate human errors and implemented a reliable process that guarantees you'll receive exactly what you paid for.
  3. Tech/Delivery excellence. We foster a culture of continuous excellence to ensure your products are agile and responsive to market demands.
  4. Security. Your project is safe from any risks, including legal matters, cybersecurity threats, communication challenges, and market value fluctuations.
  5. PDLC. We transform concepts and goals into a well-crafted and supported product using the Product Development Life Cycle process, which is considered the gold standard in the market.
  6. Proactivity and Ideation. We initiate positive changes and don’t wait for your clear instructions to start thinking about the task.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

We work with different industries including -
  • Drones, Embedded & IoT
  • Real-Time and Mission Critical Niches
  • Artificial Intelligent
  • Military IT Services
  • BI, Big Data, Data Lake, Data Science
  • Cybersecurity
  • Renewable Energy
  • FinTech, Banking, and Insurance
  • HealthTech
  • EduTech
  • AutoMotive
  • Media & Entertainment
  • Transportation & Logistics
  • High Load Telecom, Cloud and Mobile Distributed Services 
Our client is any business on the path to digital transformation.

Please share some of the services that you offer for which clients approach you the most for?

First and foremost, this involves software development for startups, SMBs, and big corporations, business automation solutions, and security solutions. We are also frequently approached for R&D in the fields of military, drones, and artificial intelligence. We develop websites and mobile applications, and we also provide marketing services for newly developed products. One of our most popular services is legacy product modernization in line with new challenges, as well as technological consulting and security audits.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

As you can see, on Goodfirms, we have only 5  stars. Our rating on Clutch is 4.8 after 15 years in the market, and I believe this is a representative figure. We deal with complex projects, often with clients who don't have a clear understanding of what they need at the start. That's why we put in a lot of effort to ensure the result satisfies the client. I can't recall a single case where we left a client dissatisfied. We take on all the risks associated with developing fundamentally new products. If we commit to doing something, we will do it.

What kind of support system do you offer to your clients for catering to their queries and issues?

Each client has an account manager who is always in touch and is responsible for the success of our project in the client's business. There is also a project manager for ongoing communication on technical and organizational matters, and in practice, their communication with the client is reduced to synchronization calls once a week or every two weeks, where the client receives a report and comments that provide a clear picture of the project's development stage. Additionally, the client has a delivery manager, and a technology expert, who provides insights on how to simplify and enhance the product. We support clients for years after development and are always ready to help with new challenges.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

Since we work with various staffing models, payments are also collected in different ways. This is always convenient for the client, as they always have a clear understanding of what they are paying for, the ability to track the workload on their team, and their progress in real-time. Most often, we practice monthly payments based on the results of work simply because it suits everyone.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

Qualifying projects by budget contradict our one-stop-shop concept. We handle any job and are ready to offer any assistance in the technology industry. Our processes are designed in such a way that the amount of organizational work is equally low for both large and small projects. Almost all of it is automated, allowing us to take on both small and huge projects. Nevertheless, most often, clients approach us with requests that involve work spanning 3 to 12 months.

What is the price range (min and max) of the projects that you catered to in 2022?

From $50 000 to $1 000 000.

Where do you see your company in the next 10 years?

I am focused on changing the approach to scaled outsourcing Uber-like business model. We will continuously improve our process automation until we fully automate this mechanism that connects clients and developers and controls every development stage on code quality, security gaps, performance, efficiency and scalable architecture, and infrastructure building. I am confident that this model will outlast many companies that will cease to exist in the next 10 years, unable to compete with artificial intelligence and low-code/no-code platforms. I am certain that we have a bright future in the global economy.

Where we are

Locations (1)

Offices where JetSoftPro operates.

Headquarter
Ukraine

Ukraine

7B Naukova
Lviv, Lviv 79060