Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
It adds a certain layer of credibility, to be honest, that is why we are asking our client to review us on Goodfirms as well.
Please introduce your company and give a brief about your role within the organization.
Innovacio Technologies is a digital transformation solutions company with A.I /blockchain first approach. We help our clients transform digitally by leveraging the power of A.I /Blockchain and machine learning.
I am the CEO and also take care of business development as well as project delivery.
What is the story behind starting this company?
So we see a lot of companies struggling to transform themselves digitally and also a lot of companies struggling to find the right technology solutions provider.
We had a deep interest in providing innovative, low cost and fast solutions to our clients
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have in-house developers, business analysts, Quality assurance, and a finance department.
How does your company differentiate itself from the competition?
- Speed of delivery
- Cost of delivery
- Quality of delivery
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We are industry agnostic, catering to all industries.
In Fact, we have been very lucky! Without any marketing budget, we have had clients refer to other clients.
More than 75% of our clients are repeat clients.
Please share some of the services that you offer for which clients approach you the most for?
- Blockchain development.
- Artificial intelligence-powered mobile app and web app.
- Game development.
- Custom software development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
5/5.
The project manager has to be good in order for the project to be successful.
We try to make sure the project manager understands the projects and also hears out all the client's requirements and wishes.
What kind of support system do you offer to your clients for catering to their queries and issues?
- We have dedicated project managers.
- We have proper escalation channels.
- Our requirement-gathering team is really efficient.
- Quality assurance is one important factor that we take seriously.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
It is generally “pay per milestone“ or according to “time consumed“.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We take projects only above 25k USD.
Once we took a 15k USD project.
What is the price range (min and max) of the projects that you catered to in 2021?
The Minimum was 25k USD.
Max was 280,000 USD.
Where do you see your company in the next 10 years?
We want to be a billion-dollar company.
