Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Since we started developing our profile on Goodfirms and gathering reviews from our clients, we noticed increased traffic on our website. We’re hoping that soon enough, potential customers will turn into our clients.
Please introduce your company and give a brief about your role within the organization.
We're a tech recruitment company and boutique software agency with over 50 people in size and more than 6 years in the market. What makes us unique is a portfolio of high-profile clients. These include global enterprises and brands, rapidly growing, highly technological startups with ultra-demanding engineering needs, as well as hedge funds, financial institutions, and high-net-worth individuals or investors. Each of these types of clients has unique, challenging needs, not every agency is able to meet.
As a founder and managing partner, I am mostly responsible for overseeing the company's strategy and goals. I'm also exposed to complex software systems on a daily basis and often stand as a bridge between the business and the technology.
What is the story behind starting this company?
I became interested in technology and programming at the age of 13 years. I quickly realized that I wanted to make this a part of my professional career. I worked as a software engineer in London, UK, and made my way up in multiple companies as a developer with a high level of seniority. Deep down, I knew that I wanted to explore something more and touch on the business side of things. Thus, I established my own agency. Transparency, honesty, high-quality services, genuine passion for technology, and a no-BS approach became a priority for DevsData. And thanks to that, we thrive in this highly competitive ecosystem.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
Our team consists of over 50 talented tech recruiters, developers, designers, and technology specialists. We are a unique combination of in-house teams and a network of senior expert contractors. We maintain a very high talent bar, both for our internal employees as well for the developers we recommend for the clients.
How does your company differentiate itself from the competition?
DevsData’s priority is to maintain the highest level of transparency. We regularly gather feedback and brainstorm together on the next vital milestones and plans, and the client is updated on the progress regularly. The speed of hiring and the successful filling of any IT vacancy, even the most difficult and uncommon ones, are just two of our numerous advantages. The technology specialists we recruit for our clients go through a very extensive technical vetting process designed and refined over the years based on our experience from hundreds of recruitment processes for various clients in different industries. For software projects, the access to engineering talent, its seniority, and versatility, is unparalleled and way beyond what a typical dev shop could offer.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
DevsData caters to a variety of industries, including IT, Business Services, Financial & Payments, Healthcare, Travel, Logistics, Education, Real-Estate, and others. We provide our services in a high-quality manner, meeting all client demands and maintaining business relationships for the long term. The clients keep getting back to us with new projects and new recruitment needs.
Please share some of the services that you offer for which clients approach you the most for?
Some of our most in-demand services would be tech recruitment, as well as web & mobile development. We managed to fill a huge number of positions, from full-stack developers to UX/UI designers, even for very demanding clients like hedge funds. There’s been a lot of projects in the field of web scraping, mobile development, managed IT services, Big Data, DevOps & cloud, blockchain & web3, enterprise system security, and complex back-end systems.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We’re very proud of the fact that we have a very high client satisfaction rating across the review listings we appear on. We place a strong emphasis on exceptional quality and business understanding. To ensure our clients are in good hands, we update them on the progress project daily, and in case it is needed, the client also has direct contact with me and the company's senior management.
What kind of support system do you offer to your clients for catering to their queries and issues?
We are very communicative and transparent with the work progress. We provide each of our clients with a dedicated account manager who is eager to answer all the questions at any point in time and is responsible for making sure the project ends up being a great success. We frequently gather feedback on video calls and work very closely together to come up with ideas for the next major phases and adapt rapidly when needed. Every email and message is answered promptly and in detail. Many team members are available for instant video or phone calls when the need arises. After completion of the software project, we offer various models of support depending on the client's preferences and the scale of the project.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
In the case of recruitment, we follow the success fee model - our clients are only billed when they decide to hire the candidate based on our recommendation. For software development or consulting services, we use the time and material business model.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
A range of small, medium and large businesses make up our clientele. The budget is always determined by the needs of the project, and we always work to give our clients the best, most reasonable one. We have experience working with small businesses and have built MVP software applications for individuals.
What is the price range (min and max) of the projects that you catered to in 2021?
For software development - our projects range from small startup MVPs built for individuals to big enterprise systems where the entire team is involved on an annual contract. For recruitment services, we work with both global enterprises with huge hiring needs, as well as with small firms and startups in need of just 1-2 technical specialists.
Where do you see your company in the next 10 years?
With DevsData gaining momentum in the industry, we would like to expand further to new, emerging technology hubs in various countries. In 10 years, I believe our business will be the top destination for clients to find the finest talents, and highly skilled and experienced IT professionals.
