Ceili Oy

Ceili is a Salesforce consulting partner based in Finland, helping organizations implement, develop, and get maximum value from Salesforce CRM. As a Salesforce Partner in Finland, Ceili works with clients across a broad range of industries, as well as nonprofit organizations, on projects that range from a first Salesforce implementation to complex multi-cloud programs.

Ceili's core services cover the full lifecycle of a Salesforce investment:

• Implementation projects take clients from an initial CRM setup through to a working, user-friendly Salesforce org.
• Support, Maintenance, and Development services keep that investment delivering value after go-live. Continuous, responsive support is one of Ceili's clearest competitive advantages, and clients can rely on the same team for ongoing development rather than starting over with a new partner for every change.
• Salesforce Re-Start projects: engagements for organizations whose first implementation — whether built in-house or by another partner — did not deliver the results they expected.
• For requirements that go beyond standard configuration, Ceili also builds Customized Solutions through API integrations and AgentExchange (AppExchange) development.

Ceili's platform expertise spans Sales Cloud, Service Cloud, Marketing Cloud, Data 360 (Data Cloud), Agentforce, Experience Cloud, Nonprofit Cloud and Salesforce's multiple integrations and add-ons. Many clients start with a single cloud — often Sales Cloud or Service Cloud — and expand into marketing, AI agents, or additional business units as needs and budget allow. Ceili is particularly interested in multi-cloud projects, where Salesforce supports a genuinely cross-functional business need, but is equally comfortable starting small and growing the scope over time if needed.

Strong project management and clear internal processes keep every engagement on track. Ceili communicates with clients through whichever channels they already use — Teams, Slack, email, Jira, Confluence, or Trello — and structures projects around agreed meeting cadences:

• weekly check-ins,
• workshops,
• training sessions, and
• steering groups,

supplemented by ad hoc meetings as needed. Budget and timeline discipline matter: Ceili flags potential overruns early and explains why, and prioritizes scope together with the client so agreed goals stay achievable.

A further differentiator is that Ceili's own development work is AI-assisted, which shortens delivery time and frees up project budget for more strategic scoping, testing, or further development — value that gets passed on to the client rather than absorbed as extra margin.

Ceili's way of working is forthright, reliable, technically sharp, flexible, and — by design — a genuinely good experience to be part of. Clients can expect proactive communication, technical depth beyond surface-level configuration, strong business knowledge, and a team that adapts to their context rather than asking them to adapt to a fixed process.

Ceili is both a technically skilled and business-oriented partner, driven to see its clients shine with Salesforce.