Overview

About Call Management

Call Management is a Contact centre that provides Business Outsourcing solutions to multinational companies and SME’s mainly concentrating in Ireland and UK.

Call Management supply quality services to improve the relationship between enterprises and customer all our services are in the CRM sector.

Our Contact centre can provide different services to research customer satisfaction, manage queries, find solutions, increase sales and support other business needs.

Call Management was proudly recognised and certified by the National Standards Authority of Ireland, NSAI, to a world quality management standard. Independently audited for the ISO 9001:2008 mark in October 2010.

We are fully compliant with Data Protection Acts of 1988, 2003 and 2010.

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Focus

Service Focus of Call Management

How the team's effort is distributed across services.

100%

Industries Focus

10%10%10%10%10%10%10%10%10%

Client Focus

Small Business70%
Medium Business30%

Where we are

Locations (1)

Offices where Call Management operates.

Headquarter
Ireland

Ireland

Unit 1G The Atrium Building,, Blackpool Retail Park, Blackpool
Cork, Cork 3474442
+353 1 2477814

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