Bamboo Agile

In order to increase the attractiveness of our offers for clients and establish new partnerships with famous local brands, we needed to develop extra features for setting up promo games. The speed of development and the team's expertise primarily mattered that time, therefore approaching Bamboo Agile's developers seemed to be the most proper solution. They built a platform with a couple of third-party integrations to synchronize our mobile marketing tools with it. Moreover, they had to customize the content builder to make it more flexible in terms of media support and potential extensions. The work was based on a specification drawn up by our management team that worked alongside Bamboo Agile. The clients' feedback we received has been phenomenal - they nailed this project in the exact estimated time what helped us arrange dozens of promo games. In addition, they created several shortcodes to help us edit separately the templates we needed to use while launching the campaigns. I had no complaints regarding their work and would definitely recommend working with them.

In need of establishment and maintenance of the phone systems, we were searching for a software developer able to build the custom solution to support call queues, IVRs, outbound dialing, monitoring and reporting. We found out that Bamboo Agile had an experience of setting up contact centers and IP telephony and consequently enquired their services. Bamboo Agile provided custom development in Asterisk, covering custom queue, encrypted connection channels, outbound dialing, IVR, billing, voice to text and some other features. They wrote AGI scripts, integrated the system with mobile operators and created the repository of calls, calls statistics and 10-year history and reports for our monitoring and control. After the completion of the development process, they kept updating the system in accordance with our upcoming requests. We didn't expect that the system's development would take so little time since when received other offers, noticed that the estimated timelines were much longer there in comparison to what'd been promised by Bamboo Agile. They showed themselves as great and reliable software development partners.

What projects/services did your company hire Bamboo Agile for? We needed an integration partner with significant experience of implementation of messaging engines to various platforms to enhance GAMLABS Betting platform with messaging services. What were your goals for this project? We wanted to increase the engagement level among our current users and set up the new information channel through the subscription. How did you select this vendor? Our local partner in Kenya recommended Bamboo Agile to us. Describe the project and the services they provided in detail. We provided the Bamboo Agile team with all our requirements to the messaging service, including the frequency of messages, their volume, size, local operators to integrate the engine with and technical details for the integration. Then Bamboo Agile came up with the proposed customisable platform to use as a basis for integration for future scaling. They undertook the entire integration of the platform and CMS with the Sportsbook Admin panel, checked the performance and fixed bugs. Since the release, they have been maintaining and upkeeping the integrated solution. What was the team composition? We worked with 1 DevOps and 1 Business Analyst that collected all the requirements and led the integration process. Can you share any information that demonstrates the impact that this project has had on your business? The messaging service has attracted thousands of subscribers right in a month after its release allowing us to align the information delivery process for our existing and new users. Bamboo Agile followed up to make sure everything was working properly. How effective was the workflow between your team and theirs? They fully followed the Agile methodology and supported excellent continuous communication through calls, Slack chat and Jira. Yauheni, as the main point of contact, held weekly meetings to report on the current process to our project team. What did you find most impressive about this company? Bamboo Agile demonstrated an extremely high speed of response to our requests, understood our business goals and did their best to meet our expectations while having few team members involved. Are there any areas for improvement? We were surely satisfied with the results after the messaging service release, therefore we decided to continue partnership for future enhancements. The only point worth recommending for improvements is to gather much experience with less widely used security protocols to meet some local market needs.