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Community Software

Explore the list of best community software helping you to build and maintain thriving online communities. 
These days, organizations are looking to equip their employees and customers with an informative online community that can enable them to connect, learn, exchange, and collaborate easily. Community software can be the right choice. The best community software can help businesses build online communities that can eventually benefit them in terms of brand building, customer support, and accelerated sales.

What is Community Software?

Community software is a secure and robust tool that can function as a shared common space for expansive and productive online collaboration and growth. It becomes easy for businesses to help their employees with the right resources and also educate their customers about their products and services. Precisely, the community software solutions can help you build & manage your forums, blogs, social networks, content & media library, and groups. These different platforms enable you to increase brand awareness, support customers before and after sales, encourage discussions and feedback, and also assist employees with the right content, and resources helping them to make the right decisions.

How to Find the Best Community Software?

Finding the best community software is now easy with the help of the below-mentioned list of the best community software. This list has been intricately chosen by the experts at Goodfirms based on functionality, usability, and technology. You can narrow down the software suiting to your budget and business preferences with the help of easy-to-use filters given here. Along with the details about each software's features, you will also find authentic reviews provided by the users, helping you make smart purchasing decisions.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Sep 25, 2026
120 Software

List of The Best Community Platforms

  • Viafoura

    Viafoura offers an end-to-end solution that makes your content a subscription magnet. It helps you uncover loyal subscribers faster and convert more of your traffic. Real-time commenting, community chat and live blogging tools with robust social features, audience insights and AI auto moderation.

    Entry Level Price
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    Free Trial
    N/A
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    50% in Community Software
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  • MyTalk

    MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering support costs. Building a community can supercharge your customer service.

    Entry Level Price
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    Free Trial
    N/A
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    100% in Community Software
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  • PeerBoard

    PeerBoard is an embeddable forum software that gives your community a home they'll love. It provides categorized newsfeed, visual customization, rich user profiles, and multi-level commenting. You can use open-source SDK for your custom needs or WordPress integration for fast and seamless installation.

    Entry Level Price
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    Free Trial
    N/A
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    50% in Community Software
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  • Potion

    Potion allows brands to create their own community platform to communicate, connect and interact with their customers in real time. On Potion you foster discussions between your teams and community members. You also create, publish and share content.

    Entry Level Price
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    Free Trial
    N/A
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    100% in Community Software
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  • Khoros

    Khoros Communities gives you a branded, interactive platform to transform search, evaluation, purchase, and support interactions into connected learning experiences. Power your community and increase your team’s efficiency. Use our Slack integration to never miss a chance to connect with your community. Real-time analytics, advanced moderation tools, and robust content management foster more productive and positive engagement.

    Entry Level Price
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    Free Trial
    N/A
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    33% in Community Software
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  • ARCS

    ARCS provides your panel members with an engaging experience to self-schedule and respond to studies while improving your operations' efficiency. ARCS panel management platform helps you find and qualify the right people, schedule them for studies, and optimize panel engagement.

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    Free Trial
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    50% in Community Software
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  • Big Dash

    Connect people with eachother and your brand with a branded online community. Use Big Dash stand-alone or integrate the community with your existing website. With the built-in post function, users can get in touch directly through a message on the forum. Create, manage, or host an event for the entire community, or create it exclusively for certain users of your ... read more about Big Dash

    Entry Level Price
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    Free Trial
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    100% in Community Software
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  • Jambo community

    Jambo is an online community management platform that provides an interactive feed for communication, streamlining discussion and encourages a two-way conversation. We have a host of more features such as memberships, paid events, media storage, moderation rights & permissions to help you manage your community better.

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    Free Trial
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    100% in Community Software
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  • WorkOutLoud

    WorkOutLoud uniquely connects brands to customers and customers to each other. We do this by providing a unique, innovative, and private customer social network. Increase customer referrals, generate new business opportunities, deliver new insights into customer engagement and challenges. Our community platform automates the customer side of the equation by delivering a solution and tools that allow them to self-organize.

    Entry Level Price
    $12 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Community Software
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  • PlushForums

    A perfectly integrated blog, private messaging, member directory, custom profiles, events, paid subscriptions and a polished set of forum features. All with absolutely no technical knowledge required and no plugins to install. Real-time discussions keep your users engaged and the conversation flowing. Every page is carefully designed to connect users with the information they need. The result is a beautiful ... read more about PlushForums

    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Porpoise

    Porpoise helps companies improve employee engagement and internal communications through easy-to-manage workplace culture programs and events. Leverage Porpoise’s simple and flexible platform to engage employees through inspiring programs that keep people connected to their collegues, no matter the circumstances.

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    100% in Community Software
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  • Muut

    Muut powers lively discussions for millions of sites, making users happier and more likely to return. Community platform which provides forums and commenting for any site through automated setup.

    Entry Level Price
    $16 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Bevy

    The Bevy Virtual Conference and Community platform ensures you can maintain year round customer engagement. With Bevy, you don't just host virtual events, you build community; facilitate real conversations, share interactive content, engage in one-to-one networking, and generate tangible business results.

    Entry Level Price
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    Free Trial
    14 Days
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    100% in Community Software
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  • Empact Collaboration Software

    Communities today demand a private, online digital canvas to continuously connect, share, and drive meaningful engagement. Vibrant communities require nurturing, leadership, clear goals, and shared missions. The Empact Platform empowers communities by focusing on the unique perspective of each individual and rewarding positive contribution.

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    100% in Community Software
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  • Engagement Hub

    Engagement Hub is the all-in-one digital community engagement and stakeholder management solution to drive participation and collaboration. Engagement Hub is the only global online solution that enables capturing of offline and online activity - reducing your administration burden

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    50% in Community Software
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  • Platos

    Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers, key customers, shareholders, citizens, communities or students.

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    Free Trial
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    100% in Community Software
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  • Qhub

    Build your business through increased sales by really engaging and understanding your customers with fully featured, beautifully designed Q&A software that integrates seamlessly with your website.

    Entry Level Price
    $16 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Howtank

    Howtank is a community platform based on sharing and mutual help that allows customers to exchange thoughts in real time. Help users and share what you love with them thanks to an interactive chat. Create your premium area to bring together all your users and start a discussion.

    Entry Level Price
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    100% in Community Software
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  • AnswerCart

    A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

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    100% in Community Software
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  • CampusGroups

    CampusGroups allows you to create a Virtual Campus for your students, staff, departments, student organizations and teams. With powerful tools for communication, events, membership, payments and more, CampusGroups is where group leaders make things happen. CampusGroups is the all-in-one Alumni Community platform to promote meaningful communication and strong life-long networking. Our comprehensive suite of tools allows Alumni departments to stand ... read more about CampusGroups

    Entry Level Price
    $2500 One-time
    Free Trial
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    Pricing Type
    Flat Rate
    25% in Community Software
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  • Crew Platform

    Crew is an online hub designed to amplify social movements and education programs. We work with organizations that mobilize and equip communities to solve critical problems and advance positive social change. We envision a connected social sector sharing infrastructure and best practices, evolving together to build a world that works for all.

    Entry Level Price
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    Free Trial
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    100% in Community Software
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  • Discourse

    Discourse is the open source discussion platform built for the next decade of the Internet. Use it as a mailing list, discussion forum, long-form chat room, and more! Discourse was built with high resolution touch devices in mind, and switches automatically to a mobile layout for small screens.

    Entry Level Price
    $100 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Duopana

    Duopana is a platform where you can build an online community focused on content that converts your audience into leads and customers. Easily build your Duopana Community TODAY and start making a profit from your knowledge and audience! Duopana believes in transformation. And this is no different with our product. We are every day monitoring the metrics of communities hosted ... read more about Duopana

    Entry Level Price
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    Free Trial
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    100% in Community Software
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  • HeyHub

    Breathe life into your buildings and generate happier tenants, leading to higher retention rates. Create a sense of belonging and help tenants forge meaningful connections by location and commonality, utilising data to create avenues to discover individuals occupying your buildings

    Entry Level Price
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    Free Trial
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    50% in Community Software
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  • Hittly

    A forum software to support, listen and build lasting relationships with your customers. Support more customers with a leaner team. Understand what your customers want, and build killer features. Promote a transparent culture and win long lasting customers.

    Entry Level Price
    $35 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Insights.US

    Insights.US helps organisations become customer centric, through advisory boards & civic engagement. Reach out to your community and ask open-ended questions. We will help you ask the right question the right people, and reach a wide audience on any channel. Collate all knowledge into central themes and get a short list of qualitative insights. Sending feedback to each participant on ... read more about Insights.US

    Entry Level Price
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    Free Trial
    N/A
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    25% in Community Software
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  • Made Open

    Our platform is built on a social networking framework that connects people to their community. This gives you the ability to connect people to each other and to relevant groups and organisations; and also help connect them to a myriad of information, ideas, skills, support and opportunities in their own community or professional network.

    Entry Level Price
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    100% in Community Software
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  • Mambo

    Mambo is an online customizable platform that facilitates real time interactions within a community. We allow users to personalize their experience while providing full control to administration. Mambo brings communities together.

    Entry Level Price
    $291.66 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Community Software
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  • ProBoards

    ProBoards is the largest host of free forums on the Internet. We provide the best forums and customer service to help your online community thrive. Simple, fast, easy to use, and fun. These are words commonly used to describe ProBoards' free forum hosting service. Whether you're new to message boards or an experienced moderator, we invite you to review our ... read more about ProBoards

    Entry Level Price
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    Free Trial
    N/A
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    100% in Community Software
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  • PublicInput.com

    Measurable equity with just one click. Government organizations can now use census-block-level data to identify and reach underserved communities from day one of every project, all without leaving their PublicInput.com dashboard.

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    Free Trial
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    100% in Community Software
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  • Reto

    Empower employees to learn from colleagues, share their knowledge, and build communities. Leverage your internal knowledge to deliver a personal, human-centered learning solution that complements your existing landscape. Encourage individuals to both seek & offer help to their peers, achieving network effects.

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    100% in Community Software
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  • SitePodium

    The SitePodium App is fully equipped to communicate transparently and measure support from all parties interested in your project. We developed the app specifically for construction and infrastructure projects, targeting the local public, your clients, community engagement staff, bid writers and commissioning bodies.

    Entry Level Price
    $210 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Community Software
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  • Six Circles

    Encourage debate and networking across your community, with our highly sophisticated forum feature that enables discussions in a range of formats, together with tagging and search features. Our platform can greatly assist event planning and promotion.

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    100% in Community Software
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  • Sociohub

    Sociohub is a community management SaaS platform that helps Corporates, Nonprofits and Private Networks build, engage and monetize their private community. Enable members to search & discover each other, message, ask questions, conduct polls, like, comment and share the content.

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    100% in Community Software
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Frequently Asked Questions

Who Can Benefit From Community Software?

Businesses, customers, employees, partners all benefit from community software. The community software helps businesses provide a platform to their employees and customers to connect with each other innovatively and excitingly. It allows the employees to have access to the information required to get their jobs done quickly, and at the same time, customers can instantly get the answers to their queries. This empowers organizations with enhanced collaboration and improved customer services - ultimately taking their business to the next level.

What Are the Different Types of Online Communities?

Mainly, there are two types of online communities - public social networks and branded communities.

Public social networks are online networks that require people to create accounts to be a part of the community. No restrictions or criteria for member selection exists in this type of network. Even people having different interests can be a part of this type of community. Some of the examples are - Facebook, Twitter, and Instagram.

Branded communities are restricted groups, including members having the same interests and goals. Not everyone can be a part of a branded community as it requires more than a username and password to enter here. You need to have the right purpose, location, interests, and experience to be part of branded communities run by an exclusive group of people. Examples of this type of community include - a private club members group or a group of employees of the same organization.

Why Are Online Communities So Critical for Today’s Businesses?

Today’s businesses benefit from online communities in many different ways. Online communities give a strong online presence to businesses which is important these days as most people search for products and services online. Moreover, the online community provides insights about the customers’ opinions, preferences, and needs that help businesses improve customer retention, loyalty, and reputation. With the help of an online community, the businesses can provide proactive help & support to their customers and enhance collaboration between employees and the customers. Ultimately, the online community helps a business in decreasing support costs and improving productivity & profitability.

How to Establish an Online Community?

Identifying the purpose of launching an online community would be the first step. Based on that, you need to choose the right online community software that can help you in achieving your business goals like increasing customer satisfaction ratings, decreasing support costs, etc. Also, you need to select the right employees within your company that would be managing, promoting, and maintaining your online community to achieve desired results.

What Can a Community Software Do?

A community software helps in  building and managing virtual spaces that can include blogs, forums, surveys & polls, wikis, employee directories, social media platforms, document sharing platforms, video channels, and talent referral programs.

Why Should I Invest In Community Software?

The community software enables you to improve customer engagement through online forums, media libraries, blogs, wikis, etc. It allows your customers to find answers to their questions easily and gain a better experience while dealing with your company. It also provides a platform to your employees to collaborate with prospective customers and improve conversions. With the help of community software, you have access to real-time data allowing you to make better and informed decisions for the future.

How Should I Select The Best Community Software?

Besides the price and features, you need to ensure that the community software you select should integrate with other systems you are using like CRM, marketing automation software, help desk tools, etc., to minimize your data entry jobs and speed up your workflow. Moreover, the community software should be scalable enough to grow with the business and adapt to the technology updates. If your business requirements relating to running an online community are specific, consider choosing an easily customizable community software.

You can also go through the list of the best community software listed by the Goodfirms team as it includes in-depth details of the software and authentic users’ reviews that will help you choose the right community software compatible with your business preferences.  

Do you have any more questions? Please feel free to contact us.

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FeatureAudience5.0Meeds4.9Discord4.8Helprace5.0Tribe 4.5Higher Logic4.0Disciple 4.0QuestionPro
All features (11 features)
Activity Feed
Content Management
Discussion Boards
Gamification
Group Management
Ideation
Member Directory
Membership Management
Moderation
Website Management
AI Features
Total supportedout of 11 features2/118/116/117/119/117/118/1110/11
Full supportNot supported
Feature scores: supported = 1, not supported = 0

What the matrix tells you

Which Community Software products lead on features, and where the rest fall short.

Feature-count leaders

7 products tie at 10 of 11 features supported - choose on price and category fit, not breadth.

  • QuestionPro10 / 11
  • Ning for Businesses 10 / 11
  • UNA 10 / 11
  • ToucanTech10 / 11
  • Potion10 / 11

Most features (6-10)

Solid all-rounders just behind the leaders - strong picks if a top choice does not fit your budget or stack.

  • KindLink10 / 11
  • Empact Collaboration Software10 / 11
  • Tribe 9 / 11
  • Workvivo 9 / 11
  • Zoho Connect 9 / 11

Watch-outs - missing table stakes

These products support the fewest features - confirm they cover your must-haves before shortlisting.

  • Audience2 / 11
  • Viber5 / 11
  • MarketGrabber Classified Ad 5 / 11
  • bantu Workspace5 / 11
  • vBulletin 5 / 11

Related Feature Matrices

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