Top BPO Companies in Philippines

Researched by:Goodfirms Research TeamUpdated:September 29, 2026

Goodfirms has reviewed 149 BPO Companies in Philippines as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Taguig). Across the category, the median hourly rate is $25, median client rating is 5, and 48% of firms employ 50+ members. Explore the vetted BPO Companies in Philippines below, compare their strengths, and connect with the provider best suited to your requirements.

Are you in need of hiring from the business process outsourcing companies in the Philippines? The perks of outsourcing BPO services are several; however, the common ones are to focus on your core activities, obtain expert assistance, and provide quality to the market. The business process outsourcing services in the Philippines also brings a commendable increase in your productivity, meeting timely deliveries. The experts help in enhancing the product or services and update you on the changes in their demands before-hand. The BPO services in the Philippines thus help you in staying up to date with the market trends and balance your profits with the changes in market requirements. Therefore, hiring the professionals brings a broader perspective to your employees of working in various methods effectively and efficiently. Goodfirms conducted research and has curated a rundown of the best BPO companies in the Philippines with their feedback and ratings.

Goodfirms has verified 149 BPO Companies in Philippines - part of 6,243+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

Leading Business Process Outsourcing Services in Philippines | BPO Firms in Philippines

Find a BPO Services Company Near you
Find a BPO Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Creative Ecom Lab Scale Faster with Expert Outsourcing Creative Ecom Lab helps businesses streamline operations, reduce costs, and accelerate growth with expert outsourcing solutions. We specialize in customer support, virtual assistance, digital marketing, IT support, e-commerce management, and creative services—tailored to fit your business needs. 🚀 Why choose us? ✔️ Scalable & cost-effective solutions ✔️ ... read Create Ecom Lab reviews & insights

    Creative Ecom Lab Scale Faster with Expert Outsourcing Creative Ecom Lab helps businesses streamline operations, ... read Create Ecom Lab reviews & insights

    < $25/hr
    10 - 49
    2024
    Baguio, Philippines
  • We're not just another digital marketing agency. We're a squad of creative minds on a mission to transform how brands connect with their audiences. At Sigil, we believe in the power of storytelling through stunning visuals and compelling content. Whether it’s crafting the perfect brand identity or launching viral social media campaigns, we’re all about ... read Sigil reviews & insights

    We're not just another digital marketing agency. We're a squad of creative minds on a ... read Sigil reviews & insights

    < $25/hr
    2 - 9
    2022
    Manila, Philippines
  • As a tailored outsourcing service provider located in the hubs of top talent, we connect enterprises from the US, UK, Canada, Australia, including French-speaking countries with the world’s most skilled professionals, fostering innovation and scalability while offering significant savings on operational costs.We provide staff augmentation and outsourcing services, specializing on IT and software development roles.

    As a tailored outsourcing service provider located in the hubs of top talent, we connect ... read iScale Solutions reviews & insights

    NA
    250 - 999
    2012
    Makati, Philippines
  • Founded on March 2015, Intechsive Software Development is comprised of hard working, skilled, experienced, dedicated, and passionate individuals. We value customer satisfaction and quality of output over everything else. So you're sure that your friends at Intechsive Software Development are seasoned, experienced, and compassionate in taking good care of you and your business! Our forte ... read Intechsive Software Development reviews & insights

    Founded on March 2015, Intechsive Software Development is comprised of hard working, skilled, experienced, dedicated, ... read Intechsive Software Development reviews & insights

    < $25/hr
    10 - 49
    2015
    Cebu City, Philippines
  • Qwest BPO is a customer-focused business process outsourcing company that provides high-quality, cost-efficient, and scalable solutions to help businesses grow. We specialize in customer support, lead generation, back-office operations, and digital services, combining skilled talent with modern technology to deliver measurable results. At Qwest BPO, we aim to be a trusted partner that enhances productivity, ... read Qwest BPO reviews & insights

    Qwest BPO is a customer-focused business process outsourcing company that provides high-quality, cost-efficient, and scalable ... read Qwest BPO reviews & insights

    < $25/hr
    250 - 999
    2011
    Cebu City, Philippines

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Trending insights from Goodfirms

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
PHLaguna5$25/hr582View firms
PHMetro Manila67$39/hr4.981View firms
PHBicol2$25/hr581View firms
PHNegros Oriental7$34/hr580View firms
PHBatangas1$25/hr580View firms
PHCebu34$63/hr576View firms
PHLuzon4$25/hr-72View firms
PHBohol1$25/hr-69View firms
PHCordillera1$25/hr-69View firms
PHBukidnon1$25/hr-69View firms
PHDavao14$60/hr-61View firms
PHIloilo8$64/hr-58View firms
PHBulacan2$75/hr-51View firms
PHCentral Luzon1--8View firms
PHLaguna
5 firms$25/hr5
Value Score82 / 100
PHMetro Manila
67 firms$39/hr4.9
Value Score81 / 100
PHBicol
2 firms$25/hr5
Value Score81 / 100
PHNegros Oriental
7 firms$34/hr5
Value Score80 / 100
PHBatangas
1 firms$25/hr5
Value Score80 / 100
PHCebu
34 firms$63/hr5
Value Score76 / 100
PHLuzon
4 firms$25/hr
Value Score72 / 100
PHBohol
1 firms$25/hr
Value Score69 / 100
PHCordillera
1 firms$25/hr
Value Score69 / 100
PHBukidnon
1 firms$25/hr
Value Score69 / 100
PHDavao
14 firms$60/hr
Value Score61 / 100
PHIloilo
8 firms$64/hr
Value Score58 / 100
PHBulacan
2 firms$75/hr
Value Score51 / 100
PHCentral Luzon
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Metro Manila · $0-24/hr

31 firms in this tier - more than any other state, averaging 4.9 ★. Top picks: Vserve Ebusiness Solutions, STAFFVIRTUAL, Unity Communications.

Mid-tier leader
Cebu · $50-99/hr

3 firms in this tier - more than any other state. Top picks: Teleforce Global, AmeeraTel, Inc., NUMAX Global.

Top tier leader
Metro Manila · $150+/hr

2 firms in this tier - more than any other state. Top picks: Open Access, XMC BPO.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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