Top BPO Companies in Georgia, US

Researched by:Goodfirms Research TeamUpdated:September 29, 2026

Goodfirms has reviewed 78 BPO Companies in Georgia, US as of September 2026. The top-ranked firm is Appointment Setter Online (4.9 stars, 51 verified reviews, NA, founded 2010, Atlanta). Across the category, the median hourly rate is $37, median client rating is 5, and 32% of firms employ 50+ members. Explore the vetted BPO Companies in Georgia, US below, compare their strengths, and connect with the provider best suited to your requirements.

Are you looking for BPO firms in Georgia to handle your front office activities like marketing? There are countless BPO companies in Georgia, which makes it all the more difficult to find the right one. So, the team at Goodfirms decided to intervene in your search for Georgia BPO services. How? After thorough research and taking into consideration all the necessary parameters, here goes the list of top business process outsourcing companies in Georgia. We did half the job for you. Now you just need to choose one as per your requirements and partner with it.

Goodfirms has verified 78 BPO Companies in Georgia, US - part of 6,243+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

Leading Georgia BPO Companies | BPO Firms in Georgia

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • We’re a group of dynamic, badass, smart consultants that execute B2B conversion plans for clients of all shapes and sizes. We like to think of ourselves as a marketing house because we do things differently than a traditional agency. We can manage your social media but we’ll also handle migrating your data between CRMs, do ... read SmithBrown Marketing reviews & insights

    We’re a group of dynamic, badass, smart consultants that execute B2B conversion plans for clients ... read SmithBrown Marketing reviews & insights

    $25 - $49/hr
    10 - 49
    2012
    Atlanta, United States
  • American TeleCenters is a boutique call center and local telephone message center. We take orders for catalog, radio and TV orders for companies around the US as well as provide local telephone answering for service companies throughout north Georgia

    American TeleCenters is a boutique call center and local telephone message center. We take orders ... read American TeleCenters reviews & insights

    < $25/hr
    10 - 49
    2000
    Gainesville, United States
  • AnswerMTI is a nationwide leader in live Agent answering services, with over 30 years of experience. We confidently offer your business friendly and professional call support.

    AnswerMTI is a nationwide leader in live Agent answering services, with over 30 years of ... read AnswerMTI reviews & insights

    < $25/hr
    10 - 49
    Atlanta, United States
  • Marketing Eye Atlanta is a results-driven, creative marketing services firm that works exclusively with high-growth businesses in Atlanta, Georgia. We work both as the strategy outsourced marketing partner for SME's, and as the extension to a corporate marketing department. Marketing Eye Atlanta uses technologies, systems and processes to work faster, harder and smarter than our ... read Marketing Eye reviews & insights

    Marketing Eye Atlanta is a results-driven, creative marketing services firm that works exclusively with high-growth ... read Marketing Eye reviews & insights

    < $25/hr
    50 - 249
    2004
    Atlanta, United States
  • When you and your team sell your time and expertise to business clients, you have some unique challenges that other companies don't have to deal with.

    When you and your team sell your time and expertise to business clients, you have ... read Sparkitive reviews & insights

    < $25/hr
    2 - 9
    Atlanta, United States
  • Only TSYS can handle over 32 billion transactions a year. Flexible, cloud-native platform that brings you faster speed to market. The payment stack of the future—powering your growth with seamless, secure, scalable customer experiences. Leading-edge technology, teamed with unbeatable expertise. Our cloud-native, open API platform makes innovation faster, smarter and simpler. Tomorrow's tech today–for bank, ... read Tsys reviews & insights

    Only TSYS can handle over 32 billion transactions a year. Flexible, cloud-native platform that brings ... read Tsys reviews & insights

    $200 - $300/hr
    10000+
    1994
    Columbus, United States
  • Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments – bringing together secure, scalable solutions backed by trusted industry expertise to move commerce forward. For more than 30 years, Elavon has helped businesses simplify payments and grow with confidence. Our intuitive technologies and integrated tools make every aspect of ... read Elavon reviews & insights

    Elavon, a wholly owned subsidiary of U.S. Bank, is the connecting force behind smarter payments ... read Elavon reviews & insights

    $150 - $199/hr
    1,000 - 9,999
    2005
    Atlanta, United States
  • Datanitiv's CAPABILITY is the first integrated strategic capacity planning solution designed to automate and unify strategic planning process, enabling faster, data-driven decisions for leading global enterprises managing complex CX centers.

    Datanitiv's CAPABILITY is the first integrated strategic capacity planning solution designed to automate and unify ... read Datanitiv reviews & insights

    NA
    10 - 49
    2019
    Suwanee, United States

    Why Datanitiv?

    • Data-driven decisions that drive revenue
    • AI & analytics built for business impact
    • Scalable solutions for complex operations
  • Using AI Tools

    • ClaudeClaude

    Founded in 2022 and operating from Duluth, GA and Karachi, Pakistan, KAJ Consultancy provides outsourced operations teams for businesses across the U.S. and Canada. Our core strength is insurance back-office support: we build dedicated offshore teams that handle certificate of insurance (COI) issuance, ACORD form processing, instant quoting, policy renewal management, DocuSign workflows, and accounting ... read Kaj Consultancy reviews & insights

    Founded in 2022 and operating from Duluth, GA and Karachi, Pakistan, KAJ Consultancy provides outsourced ... read Kaj Consultancy reviews & insights

    < $25/hr
    50 - 249
    2022
    Duluth, United States

    Why Kaj Consultancy?

    • Insurance-specific expertise from day one
    • Single point-of-contact team leadership
    • Track record of scaling without disruption
  • SEO My Business provides Account Based Marketing and Lead Generation services to medium, large and enterprise clients across many verticals. Our agency specializes in custom integrated technology stacks that leverage legacy platforms to configure semi automated marketing and reporting. SEO My Business offers B2C and B2B companies a cost effective solution for Search Engine Optimization, ... read SEO My Business (Atlanta) reviews & insights

    SEO My Business provides Account Based Marketing and Lead Generation services to medium, large and ... read SEO My Business (Atlanta) reviews & insights

    $25 - $49/hr
    10 - 49
    2007
    Atlanta, United States
  • Founded in 2004, Carabiner Communications is an Atlanta-based group of seasoned marketing veterans specializing in branding and messaging, content development and marketing, and demand and lead generation. If you’re helping to steer a start-up, a fast-growth company or an organization headed in a new direction and need branding, marketing, public relations, content development, social media ... read Carabiner Communications reviews & insights

    Founded in 2004, Carabiner Communications is an Atlanta-based group of seasoned marketing veterans specializing in ... read Carabiner Communications reviews & insights

    < $25/hr
    10 - 49
    2004
    Atlanta, United States
  • After over 15 years in the industry, we decided to alter direction. Now, we share our passion by helping others. Our ramp up process is designed to empower your team.Business mentors are key—that’s why when it comes to client selection, we’re choosy. We want to give each of you the time and guidance you deserve. ... read International Business Management Consultants Inc reviews & insights

    After over 15 years in the industry, we decided to alter direction. Now, we share ... read International Business Management Consultants Inc reviews & insights

    NA
    10 - 49
    Atlanta, United States
  • Webociti is an Internet Marketing Company specializing in search engine optimization and customer relationship management, we provide internet marketing services in the following areas; search engine optimization (SEO) pay-per-click (PPC) advertising management, SEO Website design, Website development, social media marketing, marketing automation services, marketing consulting, SEO training, and business consulting services. We Believe Consumer behavior ... read Webociti reviews & insights

    Webociti is an Internet Marketing Company specializing in search engine optimization and customer relationship management, ... read Webociti reviews & insights

    $50 - $99/hr
    10 - 49
    2011
    Atlanta, United States
  • As a leading authority on Revenue Operations, MarTech, Demand Generation and Digital Transformation, The Pedowitz Group (TPG) helps businesses transform their revenue engine into an efficient Revenue Operating System. We help sales and marketing leaders modernize their approach to the customer experience to align with how buyers make decisions, optimize people, process and technology, and ... read The Pedowitz Group reviews & insights

    As a leading authority on Revenue Operations, MarTech, Demand Generation and Digital Transformation, The Pedowitz ... read The Pedowitz Group reviews & insights

    NA
    50 - 249
    2007
    Alpharetta, United States
  • Our mission at Better VA is to make work easier for anyone, anywhere, anytime. We are committed to providing our clients with skilled, dedicated professionals who treat every task with care, precision, and a genuine investment in client success. By offering flexible, cost-effective solutions, we strive to be a trusted partner, freeing our clients to ... read BetterVA reviews & insights

    Our mission at Better VA is to make work easier for anyone, anywhere, anytime. We ... read BetterVA reviews & insights

    < $25/hr
    10 - 49
    2025
    Columbus, United States
  • 3Alpha offers a comprehensive range of business process outsourcing services. We specialize in data management, to help create digital data records that facilitate business decision making and accurate business analysis.

    3Alpha offers a comprehensive range of business process outsourcing services. We specialize in data management, ... read 3Alpha LLC reviews & insights

    NA
    10 - 49
    Duluth, United States
  • Outsource Access is an award-winning company that helps entrepreneurial businesses realize their potential. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 1000+ by the end of 2023. The majority of ... read Outsource Access reviews & insights

    Outsource Access is an award-winning company that helps entrepreneurial businesses realize their potential. Created by ... read Outsource Access reviews & insights

    NA
    250 - 999
    Atlanta, United States
  • Employy is a leading service provider that connects entrepreneurs, executives, startups, and high-growth companies with top-tier virtual assistants who possess exceptional skills and knowledge. Our objective is to enhance the productivity of your business by providing you with the most talented and experienced virtual assistants available. With Employy, you can be certain that you are ... read Employy reviews & insights

    Employy is a leading service provider that connects entrepreneurs, executives, startups, and high-growth companies with ... read Employy reviews & insights

    < $25/hr
    2 - 9
    2023
    Mableton, United States
  • A variety of outsourcing options are available from Bos BPO Services to streamline your company's operations. Our knowledgeable staff ensures dependable and effective operations by providing top-notch services in social media moderation, customer support, and e-commerce marketing. Put your trust in us to manage your back-office tasks with accuracy and knowledge so you can concentrate ... read Bos BPO Outsourcing Company reviews & insights

    A variety of outsourcing options are available from Bos BPO Services to streamline your company's ... read Bos BPO Outsourcing Company reviews & insights

    NA
    50 - 249
    Morrow, United States
  • We employ top-quality, professionally trained operators, who use our intelligent software and follow your custom script to guarantee first class service for your customers every time. Acting exactly as if based in your business, these amazing people, all based in America, answer customer inquiries, respond to live web chats, qualify leads, process orders, forward calls, ... read Moneypenny USA reviews & insights

    We employ top-quality, professionally trained operators, who use our intelligent software and follow your custom ... read Moneypenny USA reviews & insights

    < $25/hr
    250 - 999
    2002
    Duluth, United States
  • Hughes Media is a boutique digital marketing agency that provides customized, intelligent and targeted advertising solutions for long-term success. Our efficient size allows us to operate in an extraordinarily nimble fashion, able to meet the rapidly changing market quickly and adjust strategy to keep clients ahead of the curve.

    Hughes Media is a boutique digital marketing agency that provides customized, intelligent and targeted advertising ... read Hughes Media reviews & insights

    $50 - $99/hr
    10 - 49
    2000
    Atlanta, United States
  • CBSI, a veteran owned small business, was founded as a traditional telephone answering service (TAS) in 1985. Since beginning operations, CBSI has grown to over 800 accounts and expanded into other services – including catalogue orders, customer service support, software support, reservations, live online chat, outbound calling, and many other services In addition, CBSI offers ... read CBSI reviews & insights

    CBSI, a veteran owned small business, was founded as a traditional telephone answering service (TAS) ... read CBSI reviews & insights

    < $25/hr
    10 - 49
    1985
    Marietta, United States
  • TeleSales, Inc has partnered with growth oriented small to medium sized businesses, since 1998, to identify new business opportunities and aggressively expand exposure to their targeted markets. We become an extension of our clients sales team, implementing pre-planned outbound calling campaigns and functioning as their Inside Sales Team.

    TeleSales, Inc has partnered with growth oriented small to medium sized businesses, since 1998, to ... read TeleSales reviews & insights

    < $25/hr
    2 - 9
    1998
    Norcross, United States
  • MarketBlazer works with entrepreneurs in small and medium sized companies who want to take their business to the next level, need to elevate the effectiveness of their marketing and either don’t know how to get there or need professional assistance to execute. These companies provide Business to Business (B2B) products and/or services to domestic and ... read MarketBlazer reviews & insights

    MarketBlazer works with entrepreneurs in small and medium sized companies who want to take their ... read MarketBlazer reviews & insights

    $25 - $49/hr
    10 - 49
    2011
    Atlanta, United States
  • Broughton Partners is a technology first, innovative legal marketing and case acquisition company. It connects those in need with attorneys that are seeking new claimants within the legal industry. Broughton Partners innovates and disrupts the status quo by providing an evolutionary and dynamic case-generation solution built on efficiency, data science, technology, and transparency.

    Broughton Partners is a technology first, innovative legal marketing and case acquisition company. It connects ... read Broughton Partners reviews & insights

    $100 - $149/hr
    50 - 249
    Savannah, United States
  • We are a full-service marketing company that specializes in commercial real estate. We deliver bold, inventive and influential marketing strategies so you can maximize the visibility of your properties, generate more leads, and most importantly produce more revenue for your business.

    We are a full-service marketing company that specializes in commercial real estate. We deliver bold, ... read Mako Marketing reviews & insights

    $25 - $49/hr
    2 - 9
    2014
    Savannah, United States
  • VDart is a leading digital business consulting firm in USA. We provide digital consulting services to tackle business challenges and create opportunities for a various industry

    VDart is a leading digital business consulting firm in USA. We provide digital consulting services ... read VDart Technologies Pvt Ltd reviews & insights

    NA
    1,000 - 9,999
    2007
    Alpharetta, United States
  • The goal of MetroMax Solutions is to help the various stakeholders in the Transportation and Logistics Industry to leverage outsourcing and offshore resources to streamline their operations, create new revenue opportunities and reduce costs. MetroMax Solutions is part of the MetroMax Group which initially set up a back office in India to support its own ... read Metromax Solutions reviews & insights

    The goal of MetroMax Solutions is to help the various stakeholders in the Transportation and ... read Metromax Solutions reviews & insights

    NA
    50 - 249
    2019
    Atlanta, United States
  • AnswerNMC is a call center in Atlanta, GA, founded in 2003. Our team is the most professional, experienced, and highly trained in the business, and we’ve earned a reputation for providing the most reliable and consistent medical answering service nationwide.With over 20 years of industry experience, we provide our clients with top-quality service at an ... read Answer NMC reviews & insights

    AnswerNMC is a call center in Atlanta, GA, founded in 2003. Our team is the ... read Answer NMC reviews & insights

    $25 - $49/hr
    2 - 9
    Atlanta, United States
  • Komar Distribution Services (KDS) operates a state-of-the-art distribution center in Savannah, GA, featuring 760,000 square feet of logistics space and advanced capabilities. With 132 cross dock doors and 55,000 pallet positions, KDS is strategically located near the Port of Savannah and the Hyundai EV Megaplant. Committed to excellence, the facility boasts impressive service metrics, including ... read Komar Distribution Services reviews & insights

    Komar Distribution Services (KDS) operates a state-of-the-art distribution center in Savannah, GA, featuring 760,000 square ... read Komar Distribution Services reviews & insights

    NA
    50 - 249
    1998
    Savannah, United States

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USAtlanta47$44/hr581View firms
USLawrenceville2$37/hr578View firms
USDuluth6$25/hr-73View firms
USGainesville1$25/hr-69View firms
USMarietta3$31/hr-69View firms
USMableton1$25/hr-69View firms
USBuford1$25/hr-69View firms
USNorcross5$90/hr566View firms
USSavannah3$81/hr-50View firms
USCumming1$75/hr-50View firms
USColumbus3$104/hr-41View firms
USAlpharetta2--13View firms
USFayetteville1--8View firms
USMorrow1--8View firms
USSuwanee1--8View firms
USAtlanta
47 firms$44/hr5
Value Score81 / 100
USLawrenceville
2 firms$37/hr5
Value Score78 / 100
USDuluth
6 firms$25/hr
Value Score73 / 100
USGainesville
1 firms$25/hr
Value Score69 / 100
USMarietta
3 firms$31/hr
Value Score69 / 100
USMableton
1 firms$25/hr
Value Score69 / 100
USBuford
1 firms$25/hr
Value Score69 / 100
USNorcross
5 firms$90/hr5
Value Score66 / 100
USSavannah
3 firms$81/hr
Value Score50 / 100
USCumming
1 firms$75/hr
Value Score50 / 100
USColumbus
3 firms$104/hr
Value Score41 / 100
USAlpharetta
2 firms
Value Score13 / 100
USFayetteville
1 firms
Value Score8 / 100
USMorrow
1 firms
Value Score8 / 100
USSuwanee
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Atlanta · $0-24/hr

12 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Hugo, Apple Billing And Credentialing, SellerSmile.

Mid-tier leader
Atlanta · $50-99/hr

5 firms in this tier - more than any other city. Top picks: Hughes Media, TeleNet Marketing Solutions, Webociti.

Top tier leader
Atlanta · $150+/hr

1 firms in this tier - more than any other city. Top picks: Elavon.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms